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Podcast Conversation: Mike Owen on power tools
November 5, 2020 by Allan Janssen

Auto Service World · 33 Mike Owen on the evolution of power tools     It was once unthinkable that a battery-powered ratchet could deliver the torque necessary for serious automotive work. But that has changed in recent years.  Mike

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ASW Conversations: Mike Owen on the evolution of power tools
November 2, 2020 by Allan Janssen

Auto Service World · 33 Mike Owen on the evolution of power tools     It was once unthinkable that a battery-powered ratchet could deliver the torque necessary for serious automotive work. But that has changed in recent years.  Mike

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ASW Conversation: OK Tire’s Jim Caldwell on navigating the pandemic
October 31, 2020 by Allan Janssen

Auto Service World · 032 Jim Caldwell on how OK Tire handled the pandemic   Jim Caldwell is president and CEO of Surrey, BC-based OK Tire. During the worst days of the Covid-19 pandemic, it was his job to give

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Podcast: OK Tire’s Jim Caldwell on navigating the pandemic
October 26, 2020 by Allan Janssen

Auto Service World · 032 Jim Caldwell on how OK Tire handled the pandemic   Jim Caldwell is president and CEO of Surrey, BC-based OK Tire. During the worst days of the Covid-19 pandemic, it was his job to give

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Podcast: Bob Paff on an ambitious industry resource
October 24, 2020 by Allan Janssen

Auto Service World · 031 Bob Paff on the Automotive Service Business Network   In his 50-year career in the automotive repair and service industry, Bob Paff has done it all. He’s worked at dealerships, independent shops, and specialty shops.

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ASW Conversation: Bob Ward on mandatory certification for shops
October 19, 2020 by Allan Janssen

Auto Service World · 029 Bob Ward on the idea of mandatory certification of repair shops   The Automotive Industries Association of Canada is talking to the Ontario legislators about requiring collision shops to seek government certification in order to

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ASW Conversation: Bob Paff on an ambitious web resource for ASPs
October 19, 2020 by Allan Janssen

Auto Service World · 031 Bob Paff on the Automotive Service Business Network   In his 50-year career in the automotive repair and service industry, Bob Paff has done it all. He’s worked at dealerships, independent shops, and specialty shops.

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ASW Conversation: Staying on top of your website
October 18, 2020 by Allan Janssen

Auto Service World · 030 COMMENTARY: Staying on top of your website       We pick a question from our mail bag this week, and dive into what every shop needs to think about as they build their web

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Podcast Commentary: Staying on top of your website
October 12, 2020 by Allan Janssen

Auto Service World · 030 COMMENTARY: Staying on top of your website       We pick a question from our mail bag this week, and dive into what every shop needs to think about as they build their web

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What do you think of mandatory shop certification? A shop owner weighs in
October 5, 2020 by Allan Janssen

Auto Service World · 029 Bob Ward on the idea of mandatory certification of repair shops   The Automotive Industries Association of Canada is talking to the Ontario legislators about requiring collision shops to seek government certification in order to

News Podcast

ASW Conversations: David Tobin on reducing warranty returns
October 1, 2020 by Allan Janssen

 Auto Service World · 028 David Tobin on the industry-wide problem of warranty abuse       Thousands of times every working day technicians across North America return perfectly good parts as defective. Whether for reasons of confusion, expediency,

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Podcast: David Tobin on reducing unnecessary returns
September 28, 2020 by Allan Janssen

 Auto Service World · 028 David Tobin on the industry-wide problem of warranty abuse       Thousands of times every working day technicians across North America return perfectly good parts as defective. Whether for reasons of confusion, expediency,