.png)
How bad fill rates are these days
Fill rates have been cut in half thanks to supply chain challenges, according to the head of one of Canada's…
Vast-Auto acquires CAPS
Canadian Auto Parts Suppliers (CAPS) is being acquired by Vast-Auto Distribution. CAPS has served the Ottawa community as an auto parts…
Apple green lights independent repair
Another major technology player has now seemingly opened up to the concept of 'right to repair.' One month after Microsoft announced…
Used car values at ‘staggering’ high
Used vehicles prices continue to sit at and set new all-time highs, according to industry analysis, holding nearly two-thirds of…
What’s driving sales at Uni-Select
Increased demand and higher prices are what's behind Uni-Select Inc.'s increase in its third-quarter consolidated sales, the company announced this…
ASW Conversations: A Canadian exclusive with Bill Hanvey -
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Locking the door
Volvo Cars announced a move in late June that, whether done intentionally or not, will make it harder for independent automotive service pro →
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →-
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Staying safe
Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm w →
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →-
Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
