.png)
Shop of the Week: SWC Automotive Inc.
Shop of the Week is a weekly column devoted to showcasing the efforts of automotive shops and their teams across…
How to start your own in-house valet service
This story first appeared in the April/May issue of CARS magazine. To access the digital magazine, click here.
Three Canadian shop…
At school and at work, are auto technicians getting the training they deserve?
This story first appeared in the April/May issue of CARS magazine. Click here to access the digital magazine.
Recently, the Government…
Total U.S. automotive aftermarket sales forecasted to increase 11.2% in 2021
The automotive aftermarket proved its resiliency once again with a stronger than expected performance in 2020, despite the global COVID-19…
Shop of the Week: Anderson Automotive
Shop of the Week is a weekly column devoted to showcasing the efforts of automotive shops and their teams across…
ASW Conversations: Bruce Eccles on changes and challenges in today’s aftermarket (Part Two)
ASW Conversations: Bruce Eccles on changes and challenges in today’s aftermarket
ASW Conversations: See how this female tech is promoting a more inclusive aftermarket
-
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
It’s Your Turn: Those dreaded Wheel Locks!
By Bruce Eccles Few things can frustrate my technicians more than a missing wheel key. And nothing spoils the mood →
Five deadly sins at the service counter
By Allan Janssen There are plenty of ways to lose money in a repair shop. Avoiding the pitfalls in the bays, the manager’s offi →-
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
Beefing up suspension and chassis parts
By Allan Janssen Two automotive trends have come together to create new opportunities for aftermarket chassis and suspension manu →
Measuring the productivity of your whole team
By Bob Greenwood Measuring the productivity of individual employees is important in any business. It’s a valuable statistic →
-
Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
