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Why Canada will be the hybrid hot spot
Few countries have weather like Canada so it stands to reason why Canadians would prefer to go with hybrid electric…
How EVs are impacting gas stations
The growth in annual electric and plug-in hybrid electric vehicle sales is forcing a major transition among gas station operators,…
How will reduced new volume impact the aftermarket?
New vehicles are critical to the automotive aftermarket, including ensuring a steady future supply of sweet spot vehicles, so there…
Safety blitz finds problems with EV chargers
The Electrical Safety Authority is placing a watchful eye on electric vehicle charging installations.
A safety blitz of charging installations found…
Why did the repair market shrink?
On the whole, the numbers look good. But there are concerns below the surface when looking deeper at consumer automotive…
Where to hear our podcast 
ASW Conversations: What about hydrogen? 
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How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Locking the door
Volvo Cars announced a move in late June that, whether done intentionally or not, will make it harder for independent automotive service pro →
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →-
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Staying safe
Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm w →
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →-
From the Magazine: It’s your Turn: Taking on the new competition
As independent automotive repair shop operators, we can’t sell ourselves short. As dealers look to make more money, they’re comin →
From the Magazine: It’s Your Turn: Those personal touches
No matter how large our shops are we are small businesses. And as small business owners, it’s impossible not to take things personally. →-
From the Magazine: Shifting demographic gears
The automotive industry is changing at an unprecedented pace. With the rise of e-commerce and large retail chains, smaller shops are facing →
From the Magazine: Investing in your shop
As shops require more sophisticated tools these days, it’s important to understand the cost of investing, the when, the what to invest in →
