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Bestbuy’s Buy & Sell marks return
The annual Bestbuy Buy & Sell event made its return to the calendar.
After being put on hold after 2019’s event…
How much the most popular vehicles now cost
A new report shows that many of the most popular selling cars in the United States have seen a hefty…
Is your price matrix set up properly? Do you even have one?
If your shop has decided to apply the same markup price to every part put on a vehicle, not only…
Charting the ‘explosive’ growth of mobile repair
While only representing a small segment of the do-it-for-me market, mobile automotive repair is seeing growth “at an explosive rate,”…
What makes the aftermarket recession resilient?
The automotive aftermarket isn’t recession-proof, but it certainly doesn’t feel the effects of tough economic situations in the same way…
ASW Conversations: Innovating how tires are sold 
ASW Conversations: Behind the curtain of EV sales -
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Locking the door
Volvo Cars announced a move in late June that, whether done intentionally or not, will make it harder for independent automotive service pro →
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →-
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Staying safe
Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm w →
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →-
Column: Dropping bad habits
The automotive industry is similar the world over when it comes to the ‘rite of passage’ that we as professionals go through. My care →
Editorial: They want it now
Listening to various aftermarket leaders describe customer behaviours they’re seeing these days can easily make one reminiscent of the mov →-
Column: The EV threat to aftermarket: hype or reality?
Here are three predictions from 2010: One, from IBM, that all cars in the U.S. will be some form of hybrid by 2020. Two, from various automa →
Going mobile is key to aftermarket’s future
With the long-term future of the aftermarket industry under threat, new offerings like mobile service are here to stay. Over the course o →
