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ASW Conversations: Addressing warranty fraud in the aftermarket
December 21, 2022 by Adam Malik

Automotive aftermarket parts suppliers are increasingly seeing issues around parts warranty fraud — costing the industry $600 million. To combat the issue, a number of them have banded together to raise awareness among counterpeople, delivery drivers and more professionals more

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ASW Conversations: Staying safe when installing EV chargers
December 6, 2022 by Adam Malik

People are spending big money to get an electric vehicle but are taking shortcuts when it comes to charging, putting themselves, homes and buildings at risk. James Fraser, general manager of the Electrical Safety Authority, which regulates electrical installations in

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ASW Conversations: Bill Hanvey reflects on the state of the aftermarket
November 22, 2022 by Adam Malik

Managing editor Adam Malik sat down with Bill Hanvey, president and chief executive officer of the Auto Care Association, during the first day of AAPEX in Las Vegas to get his view on the automotive aftermarket industry. Hanvey opened up

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ASW Conversations: Shoring up cybersecurity in autonomous vehicles
October 18, 2022 by Adam Malik

In an autonomous vehicle, safety is paramount. Cybersecurity in particular plays perhaps the most important role in the safety of pedestrians and the vehicle occupants. A security flaw or attack could be deadly. Peter Watkins, chief operating officer at QA

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ASW Conversations: Tracking where the aftermarket is headed
October 11, 2022 by Adam Malik

The category known as the aftermarket sweet spot is seeing a major rebound this year — but will it last? An argument can be made that the jump in sales from $6.6 billion in 2021 to $10.9 billion in 2022

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ASW Conversations: Innovating how tires are sold
September 20, 2022 by Adam Malik

Many tire shops don’t want to display tire prices online because of a perception that their competition will undercut them. But, explains George Silagazde, vice president of TireConnect at Bridgestone, that’s the wrong way to go about it. “Statistically speaking,

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ASW Conversations: Behind the curtain of EV sales
September 13, 2022 by Adam Malik

  Consumer demand for electric vehicles is high — and at a level ahead of schedule thanks in part to spiking gasoline prices. An already-strained supply chain wasn’t ready to handle the demand and is struggling to keep pace. But

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ASW Conversations: ‘Glimmers’ of supply chain hope
August 23, 2022 by Adam Malik

With the gap between demand and capacity narrowing and good work done managing the problems, the issues around supply chain delays are slowly but surely getting better. “We’re starting to see glimmers of that now. Everybody in supply chain is

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ASW Conversations: Good news for the supply chain
August 16, 2022 by Adam Malik

Supply chain professionals have done good work to navigate challenges. As a result, issues are easing and prices are coming down according to a top expert. Tom Cook, managing director of supply chain consultancy Blue Tiger International, speaks with ASW

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PAID: ASW Conversations: Restoring the Historic Fossmobile
August 4, 2022 by Paid

Peter Bulmer talks with Ron Foss about his mission to restore his grandfather’s historic invention, the Fossmobile, with the help of eBay Motors. Click the banner above or tune in through this link.

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PAID: ASW Conversations: Enhancing Your Ride
June 21, 2022 by Adam Malik

Auto Service World – PAID: ASW Conversations: Enhancing Your Ride Peter Bulmer, host of ASW Conversations, returns for another chat with Ryan Baltjes, eBay Canada’s head of automotive parts and accessories. In the second part of a mini-series featuring eBay

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ASW Conversations: The ‘Rock and a Hard Place’ for Automakers
June 14, 2022 by Adam Malik

Auto Service World – ASW Conversations: The ‘Rock and a Hard Place’ for Automakers Semiconductors are at the heart of many conversations involving the automotive industry. Shortages caused by increased demand for electronics during the COVID-19 pandemic are hurting new