Topic
Market Research & Statistics

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Here’s how much people are now driving their cars
October 1, 2021 by Adam Malik

Canadians were driving almost as much earlier this year as they did during the same time pre-pandemic, a new report suggests. According to the latest quarterly numbers from National Vehicle Kilometres Traveled Metrics – 2019 To 2021, the average daily…

       News Auto Repair & ServiceIndustry TrendsMarket Research & StatisticsOE news

How used car sales are trending
September 30, 2021 by Adam Malik

Used cars sales are bouncing back to pre-pandemic levels, according to a new report. This is continued good news for the automotive aftermarket. More used vehicles on roads mean automotive service and repair shops are likely to see a greater…

       News Auto Repair & ServiceBusiness ManagementMarket Research & StatisticsSupplier News & Announcements

How much supplier disruptions are hurting repair shops
September 28, 2021 by Adam Malik

Automotive repair shops and their customers are feeling the effect of global supply disruptions, a recent survey suggests. IMR Automotive Market Research interviewed 500 independent automotive repair shops in the United States and found it’s taking longer to service and…

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ASW Conversations: How shop business has changed
September 23, 2021 by Adam Malik

Auto Service World · ASW Conversations: How shop business has changed On the latest episode of ASW Conversations, our host and publisher Peter Bulmer speaks with J.D. Ney, the Canadian automotive practice lead at J.D. Power. A recent study from…

       News Auto Repair & ServiceConsumer trendsMarket Research & Statistics

Where independent shops rank in satisfaction
September 21, 2021 by Adam Malik

Satisfaction overall in having vehicles serviced remains unchanged as independent shops had a strong showing in a recent study. Satisfaction with non-dealers averages a score of 796 out of 1,000 on the J.D. Power 2021 Canada Customer Service Index—Long-Term (CSI-LT)…

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Here’s how much shops saw business drop
September 16, 2021 by Adam Malik

Despite the reduction, the independent aftermarket saw some gains when compared to dealerships

       News Market Research & StatisticsOE newsVehicle Technology

Hyundai enhances hydrogen push. Can it work?
September 16, 2021 by Adam Malik

An analyst called Hyundai Motor Group’s recently announced plan to popularize hydrogen fuel cells in commercial vehicles in the next few years a “bold move,” but one that may be difficult to pull off. What the company has going for…

       News Auto Repair & ServiceElectric VehiclesIndustry TrendsInternational NewsMarket Research & StatisticsVehicle Technology

What EV sales need to look like to reach new U.S. goals
August 25, 2021 by Adam Malik

In an added sign of how many electric vehicles the aftermarket may soon be servicing, almost one-in-five of American vehicle sales in the next five years need to be battery electric vehicles if carmakers are to reach new climate goals…

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When can the aftermarket expect normalcy? One expert’s guess…
August 18, 2021 by Adam Malik

The automotive aftermarket is in for at least another year of uncertainty and increased prices, according to an industry observer. A culmination of issues — ranging from lack of shipping containers to rail congestion to changing consumer habits to the…

       News Consumer trendsMarket Research & Statistics

New cars sales struggle amid chip shortage
August 17, 2021 by Adam Malik

Sales of new vehicles in Canada fell in July compared to the same time last year, according to DesRosiers Automotive Consultants. An estimated total of 155,657 units were sold last month, a drop of 5.7 per cent from July 2020.…

       News Auto Repair & ServiceJobbers & WDsMarket Research & Statistics

Is DIY making a comeback?
August 13, 2021 by Adam Malik

Chalk it up to another ripple effect of the pandemic — it appears more Canadians are choosing to take the do-it-yourself route when it comes to vehicle maintenance. While the number of Americans choosing DIY for their vehicle’s needs is…

       News Auto Repair & ServiceConsumer trendsJobbers & WDsMarket Research & Statistics

What’s driving aftermarket parts sales
July 22, 2021 by Adam Malik

The aftermarket is seeing a boosted bottom line, according to market research. That’s thanks to a lack of new cars available to be sold, leaving consumers to either hang on to their older vehicles or opt to buy a used…