After a technician finishes work on a vehicle, it doesn’t make sense for them to check their own work and to ensure the vehicle is ready to get back in the hands of the customer, according to automotive repair experts.…
The way vehicles are used is changing. It’s time to update some common terminology to keep pace, says an automotive aftermarket expert. Fleet vehicles have generally been associated with work vehicles and ‘work vehicles’ have traditionally been defined as Ford…
Just as you diagnose vehicles in your bays, shop owners need to diagnose and fix issues affecting their business, writes Greg Aguilera in the June issue of CARS
Automotive service providers are struggling with how to get the message out about right to repair to their customers, according to an industry expert. To support them, all corners of the automotive aftermarket need to come together to help, said…
Many Canadians relocated during the COVID-19 pandemic as restrictions opened up opportunities to work remotely. But at hybrid workplaces become commonplace, those who moved out of city centres expect to be putting more kilometres on their odometers these days. A…
An ounce of prevention is worth a pound of cure, as the old saying goes. But criminals are usually one step ahead, so it will take more than preventive measures to halt fraud in your business, according to an accountant…
It’s been 36 years since J.D. Power saw so many problems in new vehicles. In its annual U.S. Initial Quality Study, the agency blamed a number of disruptions caused by the pandemic: Supply chain issues, record-high vehicle prices and personnel…
From race track to road
Pièces d’auto Lacroix has joined UAP and will become a NAPA Auto Parts associate. The 2018 Jobber of the Year, led by brothers Dany and Kevin Lacroix, were previously with Uni-Select. The company’s five stores — located in Laval, Saint-Eustache,…
The federal government is bringing in new Incentives for vehicles not considered light-duty. The Medium- and Heavy-Duty Zero-Emission Vehicles (iMHZEV) Program started on July 11. It’s a four-year program with close to $550 million available. It is designed to help…
How often has a customer given you ‘the look’ after you hand back the keys to their car and tell them that you found areas of concern in their vehicle that are issues they should have rectified? They’re giving you…
This fall’s SEMA Show is going to highlight the latest in electric vehicle technology. The show will feature an expanded SEMA Electrified section with growing specialty-equipment options in the North Hall of the Las Vegas Convention Center. New products, the…