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Volvo Valet provides contactless maintenance solution for Canadians
October 27, 2020 by Christine Hogg

Keeping customer safety top of mind, Volvo has launched Volvo Valet, an app-based premium pick-up and drop-off service designed for vehicle maintenance. With Volvo Valet, Volvo owners in Canada now have a secure solution to service their vehicles without leaving their homes

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Plews & Edelmann launches new power steering program
October 27, 2020 by Christine Hogg

Plews & Edelmann has launched a new, high quality power steering hard parts program under the Edelmann Elite brand. The new program includes power steering rack and pinion assemblies, power steering pumps, and power steering gear boxes. Designed to outperform

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Five deadly sins at the service counter
October 27, 2020 by Allan Janssen

Some of the most common ways service advisors sabotage their own performance.

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Acura brake pads
October 27, 2020 by Allan Janssen

NRS Brakes now offers brake pads specifically designed for the 2020 Acura RLX, including the popular hybrid model. Designed specifically for regenerative braking applications, the new pads are engineered to account for reduced moisture dissipation and increased corrosion risk typical

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Innova diagnostic tablet
October 26, 2020 by Christine Hogg

Innova Electronics Corporation has launched its Innova 7111 Smart Diagnostic System (SDS) diagnostic tablet. Now featuring a touchscreen, users can now conduct bi-directional system testing and diagnostic routines; OEM enhanced level diagnostics; trip cycle and service resets. A complete network

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How contaminated coolant kills cooling systems
October 26, 2020 by Allan Janssen

Premature component failures prove just how toxic contaminated coolant can be to modern cooling systems.

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Aftermarket bounce-back will be quicker than other industries: AASA
October 26, 2020 by Allan Janssen

A new report from the Automotive Aftermarket Suppliers Association (AASA) suggest the aftermarket will bounce back from the pandemic quicker and return to normal sooner than many other manufacturing industries. “The automotive aftermarket’s ability to recover is due in large part

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Podcast: OK Tire’s Jim Caldwell on navigating the pandemic
October 26, 2020 by Allan Janssen

Auto Service World · 032 Jim Caldwell on how OK Tire handled the pandemic   Jim Caldwell is president and CEO of Edmonton, Alta.-based OK Tire. During the worst days of the Covid-19 pandemic, it was his job to give

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Podcast: Bob Paff on an ambitious industry resource
October 24, 2020 by Allan Janssen

Auto Service World · 031 Bob Paff on the Automotive Service Business Network   In his 50-year career in the automotive repair and service industry, Bob Paff has done it all. He’s worked at dealerships, independent shops, and specialty shops.

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BMW recalls select plug-in hybrids over fire hazard
October 23, 2020 by Christine Hogg

BMW has issued a global recall on the majority of its 2020 and 2021 plug-in hybrid models over a fire hazard involving the battery. According to the safety report issued by the National Highway Traffic Safety Administration, approximately 1,228 vehicles

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Suppliers bullish about next year: AAPEX webinar
October 23, 2020 by Allan Janssen

  By Allan Janssen Despite fears of a lingering pandemic, a panel of well-placed aftermarket executives agrees there is room to be optimistic about the industry’s prospects for the next 15 months. Speaking on an AAPEX webinar this week, Bob

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John Bean welcomed as official sponsor of WorldSkills
October 23, 2020 by Christine Hogg

John Bean is officially a global industry partner of WorldSkills International, and will support WorldSkills Shanghai 2021 with automobile technology, providing wheel alignment and calibration equipment. “We are very pleased to welcome such a world class company to WorldSkills,” said