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How AI can help with those mundane tasks
April 12, 2024 by Adam Malik

Those mundane digital tasks automotive aftermarket leaders hate doing can likely be taken care of by artificial intelligence. A panel discussion explored ways that tasks like responding to customer reviews, sending out surveys and posting on social media can all

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Prices continue to rise in auto sector
April 12, 2024 by Adam Malik

Whether it’s new vehicles, used ones or auto parts, prices across various categories of the automotive industry rose throughout 2023. New vehicles saw prices jump 3.4 per cent, according to the Consumer Price Index. Used vehicles had a more modest

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EV buyers concerns grow beyond charging issues
April 12, 2024 by Adam Malik

As car buyers transition from gas-powered vehicles to battery electric, their satisfaction hinges increasingly on traditional factors such as quality and cost of ownership. The latest J.D. Power 2024 U.S. Electric Vehicle Experience (EVX) Ownership Study emphasized these elements as

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AAA warns of AEB issues
April 12, 2024 by Adam Malik

While automatic emergency braking (AEB) systems have provided benefits to drivers, they’re not foolproof, the American Automobile Association is warning. Recent research from AAA put the spotlight on the performance of reverse AEB systems, specifically those equipped with rear cross-traffic

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The biggest challenge for EVs is…
April 11, 2024 by Adam Malik

No matter the product, something that forces people to change their behaviours will be the toughest sell to the public, according to an automotive leader. Leila Afas, director of global public policy at Toyota Motor North America, told attendees of

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March sales strong, just not as strong as desired
April 11, 2024 by Adam Malik

In what could be a sign that new vehicle sales might see their hot streak come to an end, March sales were underwhelming, according to DesRosiers Automotive Consultants. While a 9.2 per cent year-over-year growth mark can be taken as

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CARS Executive Outlook 2024: Martyn Johns
April 11, 2024 by Adam Malik

CARS reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. We wanted to know how things will change this year,

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Here’s how Lordco celebrated 50 years at its trade show
April 10, 2024 by Adam Malik

Lordco marked a major milestone at its annual trade show. The B.C.-based Western Canadian automotive aftermarket parts distributor hosted its 34th annual show on the PNE grounds. Held Apirl 3-4, the Coliseum portion saw suppliers from hard parts to recreational

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Why some won’t buy an EV
April 10, 2024 by Adam Malik

High initial costs, range anxiety and lack of charging options are keeping many away from considering buy an electric vehicle, a recent survey found. A recent survey from Refused Car Finance found that 66 per cent of respondents in the

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Valuing your shop: Understanding multiples
April 9, 2024 by Adam Malik

Private equity firms, however, had their eyes on the industry and threw traditional expectations for multiple for a loop

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Canadians letting same maintenance slide
April 9, 2024 by Adam Malik

Canadian vehicle owners are continuing to ignore oil change needs, updated research has found. The Automotive Industries Association of Canada released its latest look at consumer behaviour. It sheds light on where Canadian vehicle owners are deficient in their knowledge

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CARS Executive Outlook 2024: Mike Howard
April 9, 2024 by Adam Malik

CARS reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. We wanted to know how things will change this year,