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What’s Stopping Your Worst Customers?
January 21, 2020 by Allan Janssen

Brake-related EYE SPY pictures from our growing collection.

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CATEGORY FOCUS: Equipment
January 20, 2020 by Allan Janssen

Parts Washer CRC Industries has introduced the new CRC SmartWasher BenchtopPRO bioremediating parts washer. Billed as the industry’s first portable, storable bioremediating parts washer, it is specially designed to tackle the toughest parts cleaning jobs without using harmful solvents. Its

Auto Service World  Cars Magazine  Jobber News   News CommentaryLead StoryVehicle Technology

COMMENTARY: The future we’re hurtling toward
January 16, 2020 by Allan Janssen

We seem to be plagued by a morbid pessimism that advanced technology is undoing our industry.

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BY THE NUMBERS: How technology could impact jobs
January 15, 2020 by Allan Janssen

Statistics that put the North American automotive aftermarket into perspective.

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EYE SPY: Hole-y unfit for the roads!
January 14, 2020 by Allan Janssen

  Steve Hackett, owner of Paragon Auto Service in Saskatoon, Sask. sent in this scathing indictment of the lack of mandatory safety inspections. “Unfortunately, this is what is on the roads without inspections,” he wrote. The 1979 Cordoba was towed

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CATEGORY FOCUS: Brakes
January 13, 2020 by Allan Janssen

Product line expansion Nine new brake pad set SKUs were added to the Bosch QuietCast Brake Pad product line. The new part numbers cover to 1.5 million late-model Asian, domestic and European vehicles in operation (VIO) in the U.S. and

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OE info on the agenda at AARO symposium
January 10, 2020 by Allan Janssen

Special speakers at the Automotive Aftermarket Retailers of Ontario (AARO) annual symposium will discuss the latest efforts to ensure OE service information is readily available to independent service providers. The event, to be held at Holiday Inn Oakville Centre today

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It’s what’s on the inside that counts
January 9, 2020 by Adam Malik

People spend most of their time at home or at work. Auto experts predict consumers will soon have a third space for rest, relaxation a productivity: their car.

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GREENWOOD: Get focused on your client
January 8, 2020 by Allan Janssen

Do you have the kind of relationship with ASPs that they heed your advice? The most progressive jobbers do.

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New car sales in Canada down 3.6% last year
January 7, 2020 by Allan Janssen

DesRosiers Automotive Consultants says Canadian new-car sales posted their second annual decrease in a row last year. According to DesRosiers, some 1,914,357 units were sold in 2019, a decrease of 3.6% when compared to 2018. This shortcoming marked the first

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Eye Spy: A customer’s inVENTion
January 7, 2020 by Allan Janssen

  No front defrost? No problem! A customer brought his Pontiac Vibe to Jeremy Bovaird and Jennifer Hebert at Jers’ Garage in City of Kawartha Lakes, Ont. to show off his homemade repair to clear his windshield. “We told him earlier

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Category Focus: Diagnostic Tools
January 6, 2020 by Allan Janssen

The latest releases in the automotive diagnostic tool space.