Auto Service World

Commentary

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COMMENTARY: An open letter to manufacturers
January 22, 2020 by Allan Janssen

By Bob Paff   Dear Mr. Manufacturer: Who is your biggest customer? If you’re thinking it’s the local jobber or John Q. Public, please allow me to humbly suggest that you give your head a shake. It is repair shop

Auto_Service_World   Feature CommentaryLead StoryVehicle Technology

COMMENTARY: The future we’re hurtling toward
January 16, 2020 by Allan Janssen

We seem to be plagued by a morbid pessimism that advanced technology is undoing our industry.

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GREENWOOD: Get focused on your client
January 8, 2020 by Allan Janssen

Do you have the kind of relationship with ASPs that they heed your advice? The most progressive jobbers do.

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COMMENTARY: They can’t handle the truth!
January 2, 2020 by Allan Janssen

I hate to admit it, but a friend of mine would be a terrible customer for any repair shop. If you see him coming, flip the sign in the window. “Sorry! We’re closed.” You’ll be doing yourself a favour. He’s

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Greenwood’s Garage: Gearing up for change
December 4, 2019 by Allan Janssen

The coming realities of business are going to require some new strategies.

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Pricing for Profit
November 29, 2019 by Allan Janssen

Counsel your clients on the importance of setting their prices according to math, not emotion.

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COMMENTARY: It’s good to air our grievances
November 22, 2019 by Allan Janssen

Let’s speak honestly about the things that could be improved in our industry. Maybe then things will change.

Auto_Service_World   Feature CommentaryLead StoryVehicle safety

Commentary: Invisible cars just asking for an accident!
November 19, 2019 by Allan Janssen

People who drive in twilight or during inclement weather without turning on their lights are endangering themselves and everyone they pass.

Auto_Service_World   Feature CommentaryLead StoryTraining & Apprenticeship

Commentary: Turning talk into action
November 12, 2019 by Allan Janssen

No one thinks solving the current labour crisis is child’s play… but there are similarities.

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Greenwood’s Garage: How’s your year going?
November 11, 2019 by Allan Janssen

What route will you take to get where you want to be? Slow down and get focused!

Auto_Service_World   Feature Association NewsCommentaryLead StoryLegislation RegulationsTraining & Apprenticeship

COMMENTARY: How should OCOT money be spent?
November 4, 2019 by Allan Janssen

For the repair sector in Ontario, the closing of the college of trades is a huge opportunity!

Auto_Service_World   Feature CommentaryConsumer trendsLead Story

COMMENTARY: Grappling with New Retail Models
October 29, 2019 by Allan Janssen

‘The New Retail’ integrates online searches, offline shopping, modern technology, and cutting-edge logistics.