Auto Service World
News   September 21, 2020   by Allan Janssen

Dana aftermarket site adds videos, literature

Dana Aftermarket has developed a series of instructional videos to help automotive professionals get the most out of its industry-leading e-commerce platform.

The site also features an extensive literature library that provides in-depth product attribute information.

“For those new to, or those who have questions about specific platform features, we have created a series of videos to help guide them through the process of searching for parts, placing and tracking orders, and maximizing use of the site,” said Dan Griffin, senior director of aftermarket and digital solutions for Dana.

A series of 11 instructional videos are available at  Dana customers can find out how to search and identify parts, check pricing and availability, navigate the shopping cart and checkout experience, and view order processing and history.  In addition, they can learn about helpful features of the platform, including fast order entry, exclusive RFQ pipeline access, and list creation to streamline the purchasing process.

When searching the global catalogue for Spicer, Spicer Select, Victor Reinz, GWB, Albarus, Brevini, Glaser, and Spicer Torque-Hub parts, visitors will find associated literature and videos along with technical descriptions, product specifications, and high-resolution images.

The searchable literature library can be found HERE.

“It has never been easier to do business with Dana,” Griffin said.  “ sets the standard for order management, providing customers with up-to-the-minute data related to inventory, processing and shipping.  Our aftermarket customers quickly learn that there are many valuable resources at their fingertips, like the expansive literature collection, that can help them make more informed purchasing decisions.”

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