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GM recalls large pickups for problems with block heater cords
May 6, 2019 by Renee Montague

GM plans to pull 368,000 of its large pickup trucks off the road over concerns of potential short circuits that could lead to fire. So far, there have been 19 reports of fires caused by engine block heater cords, none

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New promotion: KYB offers cash incentives for struts and shocks
May 6, 2019 by Renee Montague

Suspension manufacturer KYB is offering cash incentives to counterpersons who put its products into the hands of automotive service professionals and DIYers. During the months of May and June, KYB is offering $5 for pairs of KYB shocks or struts

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Meet Tungsten the tyrannosaurus
May 1, 2019 by Renee Montague

  What do you do with an old wrench?  Why not turn it into a dinosaur? Shawn Gavigan of Dave’s Garage in Aurora, Ont. is doing just that. He turns bits of metal, old tools, nuts, and bolts into decorations

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Independent shops get mixed review from consumers: Lang
April 29, 2019 by Allan Janssen

Independent repair shops are not only perceived as a low-cost alternative for professional repair and maintenance services, they’re also fair. That’s the conclusion of the latest polling by data firm Lang & Associates. In the most recent Lang Aftermarket iReport,

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EYESPY: I think it’s still leaking!
January 31, 2019 by Allan Janssen

Yves Marceau sent in this pic of the undercarriage of a 2003 GMC Envoy that limped into his shop, Marceau Mécanique Auto in Saint-Damien-de-Buckland, Que. The owner of the vehicle had obviously done all he could do to keep the

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EyeSpy 5 | Get a Grip!
December 7, 2018 by CARS Magazine

Missed an episode? Go to the EyeSpy homepage to get caught up. DO YOU HAVE EYESPY WORTHY PICTURES? If you have pictures of unbelievably creative DIY repairs that had you instantly reaching for your camera [or phone] and you’d like

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She gets things done
October 17, 2018 by Adam Malik

Cathleen Wachs of Auto Parts Central in Brandon, Man. has been named the Jobber News 2018 Counterperson of the Year for the tireless work ethic and relationships built with customers

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E3 launches new E-commerce web site
September 12, 2018 by Allan Janssen

Performance spark plug manufacturer E3 has launched a fully functioning e-commerce website where products can be purchased direct from the company. In addition to the company’s E3 Spark Plugs, the site features DiamondFIRE racing spark plug wires, race distributors, a

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EyeSpy: Why this engine was purring
July 26, 2018 by Allan Janssen

A furry friend stowed away on this Toyota Camry when his owner took the vehicle in to Papineau Motors in Powerview, Man. for an oil change!

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COMMENTARY: Dealing with YouTube customers
July 3, 2018 by Chelsey Hattum

“But I saw it on YouTube!” Some customers come in with preconceived notions that they learned from some amateur mechanic on the Internet

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New consumer video: The value of an oil change
June 25, 2018 by Allan Janssen

U.S. Car Care Council offers an educational tool to help explain to consumers why they need to come in for regular oil changes.

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Warranty provider tackles industry misperceptions
June 11, 2018 by Allan Janssen

A Canadian provider of third-party auto warranties says increased simplicity, transparency, value, and efficiency would go a long way to rehabilitating the perception of extended warranties among motorists. Joe McBurney, president of Obvi Inc., says there are a number of