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Topic
Consumer trends
News Auto Repair & ServiceBusiness ManagementConsumer trendsIndustry TrendsJobbers & WDsSupplier News & Announcements Why customer experience is now more important than ever
January 20, 2023 by
Adam Malik
Younger consumer place more emphasis on customer experience than most other traditional categories, according to experts. So if automotive aftermarket businesses want to be relevant, they need to focus on this area. Considerations like price, availability, promotion, ratings, shelf placement,…
News Auto Repair & ServiceConsumer trendsEconomy and PoliticsIndustry TrendsJobbers & WDsSupplier News & Announcements Why CFIB doesn’t see recession for now
January 20, 2023 by
Adam Malik
A quarterly report from the Canadian Federation of Independent Business forecasts slow economic growth and receding inflation — all signs that the country may sidestep a recession. The last quarter of 2022 is expected to see 1.2 per cent annualized…
News Auto Repair & ServiceBusiness ManagementConsumer trendsIndustry TrendsJobbers & WDsSupplier News & Announcements A key tool to draw in younger customers
January 19, 2023 by
Adam Malik
Automotive service and repair shops looking to draw in younger customers — those with whom long, deep relationships can be established — can attract them with video, an industry-leading observer suggested. Video has a big impact Millennials, or Gen Y,…
News Auto Repair & ServiceConsumer trendsIndustry TrendsSupplier News & Announcements Used values continue slow descent
January 19, 2023 by
Adam Malik
It’s been two-and-a-half years since used values saw a year-over-year decline. Will it continue?
News Auto Repair & ServiceConsumer trendsElectric VehiclesIndustry TrendsJobbers & WDsSupplier News & AnnouncementsVehicle Technology How our relationship with cars is changing
January 18, 2023 by
Adam Malik
Kids these days don’t care about a loping idle in a 1969 Camaro, a prominent automotive leader recently observed. And it’s this attitude that is part of the change in the relationship happening between consumers and vehicles. Flavio Volpe, president…
News Auto Repair & ServiceCommentaryConsumer trendsIndustry TrendsJobbers & WDsNew ProductsPeople & ProfilesSupplier News & AnnouncementsTraining & Apprenticeship Check out the Nov/Dec 2022 issue of CARS
January 12, 2023 by
Adam Malik
The last issue of CARS for 2022 arrived in mailboxes just before the end of the year. If you haven’t had a chance to flip through it yet, here’s what you’re missing… View this post on Instagram A…
News Consumer trendsIndustry TrendsOE news Here’s how low sales of new cars were in Canada last year
January 10, 2023 by
Adam Malik
But might there be indicators that there is hope on the horizon?
News Auto Repair & ServiceConsumer trendsElectric VehiclesIndustry TrendsJobbers & WDsSupplier News & Announcements Key differences between EV and ICE repair customers
January 6, 2023 by
Adam Malik
Electric vehicle owners have a different level of expectations from their automotive repairer than those who drive gas-powered vehicles, according to an expert. For instance, they’re digital natives. They use their mobile device as the key to their vehicle. And…
News Consumer trendsIndustry TrendsOE news Top trends of 2023 for car shoppers
January 6, 2023 by
Adam Malik
Canadians are changing their views on the types of vehicles they want going forward, a new study suggested. A recent AutoTrader report found that car buyers in this country are looking for more economical vehicles as the Honda Civic and…
News Consumer trendsEconomy and PoliticsElectric VehiclesInternational NewsLegislation Regulations Canada tightens up EV transition plan
January 3, 2023 by
Adam Malik
New regulations proposed towards the end of last year mean that on-in-five of all passenger vehicles sold in Canada need to be electric by 2026. Environment Minister Steven Guilbeault announced the proposal Dec. 21. Furthermore, the mandate will hit 60…
News Auto Repair & ServiceConsumer trendsIndustry TrendsMarket Research & StatisticsSupplier News & Announcements Where Canada ranks in car dependency
December 23, 2022 by
Adam Malik
A study has found that Canada is one of the most vehicle-dependent countries in the world. When ranking countries based on adequate access to public transportation, the efficiency of public transportation, amount of rail transportation and cost of taxis, Canada…
News Auto Repair & ServiceConsumer trendsIndustry TrendsJobbers & WDsOE newsSupplier News & Announcements How much until longer vehicle supply rebounds
December 22, 2022 by
Adam Malik
The supply of used vehicles is going to continue to struggle for at least six more years, according to an expert. New vehicle sales have been at levels not seen in years. Used vehicle inventories are so low that values…