Auto Service World
News   June 27, 2019   by Renee Montague

Mitchell1 offers product training for owners, managers

Mitchell 1 will hold its second Shop Management Workshop Sept. 19-21 at the Scottsdale Plaza Resort in Scottsdale, Arizona.

The workshop is for auto shop management software users who want to learn more advanced capabilities, shortcuts and new features to run their businesses more efficiently, compete successfully against dealerships, maximize their maintenance and repair opportunities, and enhance their relationships with customers.

The two-day training session  guides users through all levels of functionality of Mitchell 1 Manager SE and ShopKey Shop Management SE and will include topics such as workflow options, customization, reporting, scheduling, program security, inventory, purchase orders and aftermarket catalogs, and new program features.

The workshop will be led by Tim McDonnell, senior marketing manager for Manager SE, and Dan Johnson, product manager for Manager SE.

“For the experienced manager user, the workshop provides two days of comprehensive training that increases the value of their shop’s software investment,” said McDonnell. “The interaction between attendees, sharing methods and tips, plus the new friendships everyone takes home, are priceless.”

A practice lab equipped with computers and staffed by product specialists will be available throughout the event so attendees can practice and apply the skills they are learning in the training sessions.

Attendees can earn 30 Automotive Management Institute (AMI) credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop.

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