Auto Service World

Topic
Business Management

CARS_Magazine   Feature Business ManagementTraining & Apprenticeship

Greenwood: Training is no longer an option
May 29, 2020 by Allan Janssen

Greenwood’s Garage The average Canadian repair shop is understaffed by at least three people: One in the bays, one at the front counter, and one in the back office. The excuse that everyone gives for this is that “competent people…
Auto Service World  Cars Magazine  Jobber News   News Business ManagementConsumer trendsCustomer Relations

Fountain Tire launches financing solution for customers
May 28, 2020 by Allan Janssen

Fountain Tire has launched an online financing solution that provides its Canadian customers with access to 0% interest financing plans. The move is part of Fountain Tire’s goal to provide flexible payment options, particularly during these challenging times. “At Fountain…
Auto Service World  Cars Magazine  Jobber News   News Business ManagementLead StoryPodcast

ASW Conversations: Sebastian Zelger on the value of transparency
May 25, 2020 by Allan Janssen

Auto Service World · 010 Sebastian Zelger on the value of transparency   Sebastian Zelger is the general manager for North America for the Germany-based oil and additives company Liqui Moly. For the last three years, he’s been based in…
Auto Service World  Cars Magazine  Jobber News   News Business ManagementNew ProductsSupplier News & Announcements

VL Com releases update for AB Magic
May 22, 2020 by Allan Janssen

VL Communications has released a new update of its AB Magic software for auto repair shop management. The company says the new update – 2020.018 – is part of a mandate to constantly innovate and develop ever more effective tools…
Auto Service World  Cars Magazine  Jobber News   News Business ManagementJobbers & WDsLead StoryPodcast

ASW Conversations: John Fisher on adapting to working online
May 18, 2020 by Allan Janssen

Auto Service World · 009 John Fisher on adapting to working online   The bulk of John Fisher’s job used to be done on the road. Now the regional sales manager for UAP-NAPA spends most of his time on the…
Auto Service World  Cars Magazine  Jobber News   Video Business Management

ASW Conversations: Tracy Carnahan on the new meaning of TRUST
May 14, 2020 by Allan Janssen

Tracy Carnahan and her husband Gord are the owners of OK Tire Park Street in Regina, Saskatchewan. Like every shop in the country, they’ve had to radically redesign their entire process from client intake, to shop procedures, to transaction completion.…
Auto Service World  Cars Magazine  Jobber News   News Business ManagementCustomer Relations

SiriusXM and Bolt On partner on free offer
May 13, 2020 by Allan Janssen

Shops using Bolt On Technology’s management software can now offer their customers three free months of SiriusXM All Access
CARS_Magazine   Feature Auto Repair & ServiceBusiness ManagementCovid-19

Consumer behaviour study holds hopeful promise for aftermarket
May 12, 2020 by Allan Janssen

If the sale of auto parts and service during the Great Recession of 2009 is any predictor of what will happen during the current market downturn, independent shops should expect to fare better than dealerships. According to a new report…
Jobber_News   Feature Business Management

New SEMA report offers insights into retail trends
May 12, 2020 by Allan Janssen

A new SEMA Industry Perspectives Report provides insight on the health of the automotive aftermarket industry on a wide range of business metrics. Among the key findings: independent retailers in the automotive aftermarket remain the most used sales channel for…
Jobber_News   Feature Business ManagementService Advisor and Selling

SELLING: How to gain your customer’s confidence
May 12, 2020 by Allan Janssen

  By donalee Moulton In a competitive aftermarket, attracting new customers and convincing them to return is more than smart business. It’s essential. It is also a skill and a way of doing business that can be learned and enhanced.…
CARS_Magazine   Feature Business ManagementNews Oddities

What are you listening to?
May 12, 2020 by Allan Janssen

  By Allan Janssen Podcasts are not a new thing. Streaming radio shows directly to your phone or MP3 player, or downloading them to your computer has been a thing since 2004. But it seems the first decade of podcasting…
CARS_Magazine   Feature Business Management

Getting through the disruption
May 9, 2020 by Bob Greenwood

By Bob Greenwood, AMAM A massive aftermarket disruption is well underway. Your business will be dramatically affected this year by what the shops you sell to are going through. Shop owners who can see the prevailing trendlines are paying very…