Topic
Business Management

       News Business ManagementCommentaryLead Story

Greenwood’s Garage: How’s your year going?
November 11, 2019 by Allan Janssen

What route will you take to get where you want to be? Slow down and get focused!

       News Business ManagementLead Story

Today’s H.R.: Bringing women into the aftermarket
November 8, 2019 by Allan Janssen

Industry observers agree that employers in our male-dominated workplace need to actively attract and retain more women.

       News Auto Repair & ServiceBusiness ManagementLead StoryPeople & Profiles

The true cost of renting
November 5, 2019 by Allan Janssen

Long-term uncertainty dogs some shop owners because they don’t own their building or the land it sits on.

       News Association NewsAuto Repair & ServiceBusiness ManagementLead StoryTraining & ApprenticeshipVehicle Technology

Future success hinges on tools and training: AIA
October 24, 2019 by Allan Janssen

Analyst from Conference Board of Canada offers view on coming technology and how it may disrupt or enhance the auto service and repair industry.

       News Business ManagementLead Story

WORK CULTURE: Engaged and committed
October 23, 2019 by Allan Janssen

Focusing on people and creating a purpose is central to thriving workplace culture.

       News Business ManagementCommentaryLead Story

Commentary: Standing in the Gap
October 22, 2019 by Allan Janssen

How technicians will become even more important in the coming knowledge economy.

       Video Business Management

Greenwood | Season 3 | Episode 9 Management Trouble
October 21, 2019 by Bob Greenwood

Are you in management trouble? In his latest video, Bob Greenwood reveals 12 signs that a shop is headed for trouble. This is a path you don’t want to be on! Once you know where you’re going wrong, you have…

       News Business ManagementLead Story

Greenwood’s Garage: How can you tell if you’re headed for trouble?
October 21, 2019 by Allan Janssen

Are you in management trouble? In his latest video, Bob Greenwood reveals 12 signs that a shop is headed for trouble. This is a path you don’t want to be on! Once you know where you’re going wrong, you have…

       News Business ManagementEvents

ShopPros to offer service advisor training course
October 18, 2019 by Allan Janssen

ShopPros will offer its AdvisorPro 16 Service Advisor Training course. The live virtual training event launches in November. ShopPros says implementation of the key lessons in the program is guaranteed to increase sales and generate happier customers with a focus on…

       News Business ManagementMarket Research & StatisticsSupplier News & Announcements

Canadian manufucturing shows ‘signs of positivity’
October 7, 2019 by Allan Janssen

  There were some signs of positivity in the Canadian manufacturing sector at the end of the third quarter, with output, new orders, and exports all returning to growth in September, according to analysts at IHS Markit. They also pointed…

       News Business ManagementSupplier News & Announcements

Epicor to offer free tech consultations at AAPEX
October 4, 2019 by Allan Janssen

Epicor’s technology experts are now scheduling appointments with parts suppliers, wholesalers, and service providers at the 2019 Automotive Aftermarket Products Expo (AAPEX) in Las Vegas this fall. The global provider of industry-specific enterprise software says the free consultations are designed…

       News Business ManagementLead StoryService Advisor and Selling

Kukui webinar examines how you charge for your services
October 1, 2019 by Allan Janssen

About half of the independent shop owners on a recent webinar hosted by Kukui felt they could charge as much as or more than new-car dealerships do for their services. The webinar, designed to look at how shop labour charges…