Topic
Business Management

   Feature Business ManagementJobbers & WDs

GREENWOOD: The blueprint for investment
August 20, 2019 by Allan Janssen

Jobbers can help their clients more than they may think when it comes to a shop being properly stocked. The problem, however, is that most shops don’t stock. There are unrealized benefits: eliminating wait times for deliveries, more on-hand products…

       News Business Management

Greenwood: Growing Through Diversification
August 20, 2019 by Allan Janssen

Is your business model in a position to handle the change that is under way?

       News Business ManagementOE news

Majority stake in OEConnection is sold
August 15, 2019 by Renee Montague

Private equity firm, Genstar Capital will acquire a majority stake in OEConnection from Providence Equity Partners with Ford and GM to retain minority investments. OEConnection (OEC) was founded in 2000 to provide high-quality technology solutions to automakers and franchised dealers…

       News Business Management

The points of the fraud triangle
August 13, 2019 by Adam Malik

Motivation, opportunity and rationalization: the recipe for disaster in your business.

       News Auto Repair & ServiceBusiness ManagementMarket Research & StatisticsNews Oddities

BY THE NUMBERS: Some facts about texting
August 13, 2019 by Allan Janssen

  3 minutes More than 90 percent of the time, texts are read within the first three minutes after receipt. Zipwhip, 2019 State of Texting Report   60% By far the most common business use of texting is to schedule…

   Feature Business ManagementService Advisor and Selling

Five tips to providing five-star service
August 13, 2019 by Katie Mares

  By Katie Mares Most shop owners think offering a “five-star experience” carries an additional expense. It is perceived as the result of a retail strategy that leans toward luxury. But offering your customers a five-star experience doesn’t have to…

       News Business ManagementService Advisor and Selling

How routine work builds loyalty
August 8, 2019 by Allan Janssen

Selling things like oil changes and brake jobs puts you in a great position to build loyal customers.

   Feature Business ManagementJobbers & WDsMilestones & AwardsPeople & Profiles

Our Jobber of the Year: It’s All About the Customer
August 8, 2019 by Allan Janssen

By Adam Malik At the end of the day, it’s all about your customer. Drew Currie, manager of Motorcade Industries’ Mississauga West branch, says what’s a jobber for if not to help make repair shop businesses better, meet customer needs…

   Feature Business ManagementJobbers & WDs

Greenwood: Making Your Investments Pay Off
August 7, 2019 by Allan Janssen

By Bob Greenwood Many jobbers have a tendency to look at every dollar leaving their business as an expense, rather than an investment. This can be a scary attitude. It’s time to slow down and consider some math. Imagine talking…

       News Business ManagementJobbers & WDs

GREENWOOD: The blueprint for investment
August 6, 2019 by Allan Janssen

Jobbers can help their clients more than they may think when it comes to a shop being properly stocked. The problem, however, is that most shops don’t stock. There are unrealized benefits: eliminating wait times for deliveries, more on-hand products…

       News Association NewsAuto Repair & ServiceBusiness ManagementContests and Sweepstakes

ASA looking for pictures of ‘Best Bay Area’
August 5, 2019 by Allan Janssen

Do you have an outstanding “bay area” in your shop? The Automotive Service Association (ASA) has launched a new contest, calling for pictures of the cleanest, brightest, most streamlined bays in North America. You can submit your entry HERE. It…

       News Auto Repair & ServiceBusiness Management

How collaboration will transform your business
August 2, 2019 by Allan Janssen

Internal collaboration can really set your team up for success… but working in concert with your staff takes mutual trust, and commitment to achieving lofty goals.