Topic
Business Management

       Feature Business ManagementCustomer RelationsIndustry TrendsVehicle Technology

Advancing Vehicle Technology: Friend or foe?
September 17, 2019 by Jacob Stoller

In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the disruptive technology on the horizon of the automotive industry. The short answer is it’s not all that bad! By Jacob Stoller…

       News Auto Repair & ServiceBusiness ManagementCustomer Relations

Dealership service departments still lag behind independent shops: J.D. Power
September 13, 2019 by Allan Janssen

Canadian dealerships are lagging aftermarket facilities in capturing market-share in the automotive repair and service industry, estimated to generate $10 billion annually. According to the latest J.D. Power 2019 Canada Customer Service Index Long-Term Study, independent shops do a better…

       News Association NewsBusiness ManagementCommentaryVehicle Technology

COMMENTARY: Are we at the end of the I.C.E. Age?
September 10, 2019 by Allen Schaeffer

What industry experts are saying about future of the internal combustion engine.

       News Association NewsBusiness ManagementJobbers & WDs

CIAA to participate in AIA’s ASP associate program
September 9, 2019 by Allan Janssen

Members of the Canadian Independent Automotive Association (CIAA) have joined AIA Canada’s Automotive Service Associate Program (ASAP). ASAP was designed to give automotive service shops in Canada access to a range of products and services, including network and training opportunities…

       News Auto Repair & ServiceBusiness ManagementEventsTraining & Apprenticeship

Lindertech to feature training for the whole shop
September 9, 2019 by Allan Janssen

Cochrane Automotive in Toronto has lined up four days of shop owner, service advisor, and technician training for the annual Lindertech fall training event. It will be held Oct. 2-5 – the first three days at John and Leah Cochranes…

       News Business ManagementMarket Research & Statistics

StatsCan releases profile of self-employed Canadians
September 6, 2019 by Allan Janssen

About one in seven Canadian workers were self-employed in 2018 – accounting for 15% of total employment – according to a new report from Statistics Canada. That’s up from 12% in 1976. More notably, the number of women entrepreneurs is…

       News Business ManagementJobbers & WDs

Gain Aftermarket introduces Roadshow Roadmap
September 4, 2019 by Allan Janssen

Chicago-based Gain Aftermarket, a full-service contract marketing firm, has developed a guide to help jobbers, warehouse distributors and automotive part manufacturers engineer trade show success. The Roadshow Roadmap is available for download at www.gainaftermarket.com. “We’ve pulled from many years of…

   Feature Business Management

Greenwood: Growth through diversity
September 3, 2019 by Allan Janssen

By Bob Greenwood, AMAM With service intervals changing due to advanced vehicle technology, holding onto standard methods of doing business can become a major barrier to continued prosperity. Today, management must look at where the business is going, not where…

       News Auto Repair & ServiceBusiness ManagementMarket Research & StatisticsVehicle Technology

Knowledge Centre: The Blockchain Economy
August 30, 2019 by Jacob Stoller

Blockchain promises to help shops verify payments, vehicle histories, or the origins of a replacement part… but the transition won’t happen overnight.

       News Auto Repair & ServiceBusiness Management

New video: Coming tech will ‘blow some shops out of the water’
August 29, 2019 by Allan Janssen

In the latest Greenwood’s Garage video, business consultant Bob Greenwood says shops are facing a sink-or-swim moment.

       Video Auto Repair & ServiceBusiness ManagementJobbers & WDs

Greenwood’s Garage | Season 3, Episode 7: The new aftermarket
August 29, 2019 by Bob Greenwood

Over the next two to three years, auto repair shops in Canada will face a sink-or-swim choice, says management consultant Bob Greenwood. “Vehicle technology will blow many shops out of the water unless they are prepared to transition their business…

   Feature Business Management

The points of the Fraud Triangle
August 27, 2019 by Allan Janssen

By Adam Malik What does a fraudster look like? Do they wear a ski mask and gloves? A pulled-down baseball hat and sunglasses? No, not really. To better understand a crook, look at the person beside you. That’s the typical…