Auto Service World

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Business Management

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Technology placing new demands on technicians’ time: research
January 23, 2020 by Allan Janssen

The rapid pace of changing technology has put automotive technicians in time crunch, according to a new study by IMR Inc. The Illinois-based research company says the core challenge is simply to keep up with system changes and diagnostic procedures.

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Auto Value and Confidence Plus partner with autotext.me
January 21, 2020 by Allan Janssen

The Aftermarket Auto Parts Alliance, Inc., headquarters for Auto Value and Confidence Plus Certified Service Centers, has signed autotext.me as an approved provider for the program group’s Certified Service Center (CSC) program. Autotext.me offers texting and digital vehicle inspection along

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AB Magic obtains the newest NexLink certification
January 16, 2020 by Allan Janssen

 AB Magic, the management software by Laval-Que.-based VL Communications, has just obtained the brand-new NexLink certification. All the features of the WHI catalogue (Nexpart) are now available and integrated into the software. That included Smart Search, A-Z search, Service Trend

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GREENWOOD: Get focused on your client
January 8, 2020 by Allan Janssen

Do you have the kind of relationship with ASPs that they heed your advice? The most progressive jobbers do.

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Next adventure for this innovative shop owner? Retirement
January 1, 2020 by Allan Janssen

By Allan Janssen Since 1975, Bruce Eccles has kept ‘the valley town’ of Dundas, Ont. moving. The owner of Eccles Auto Service has flourished in five different locations in and around his hometown over the years. The business now includes

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Winning websites offer marketing tips
December 26, 2019 by Jacob Stoller

By Jacob Stoller With all the hype about the “newness” of the digital age, it’s hard to believe that the world’s first website turned thirty in 2019. However, while social media sites such as Facebook, Twitter and LinkedIn have dominated

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Greenwood | Season 3, Episode 12 | Time to assess your business
December 20, 2019 by Allan Janssen

After the busy month of November, business goes back to normal in December. Now’s the time to reassess and plan for your future. Are you doing everything you’re capable of with your business? Does your business give you at least

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Greenwood: Create an “Achievement Checklist”
December 20, 2019 by Allan Janssen

After the busy month of November, business goes back to normal in December. Now’s the time to reassess and plan for your future. Are you doing everything you’re capable of with your business? Does your business give you at least

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Have you decked the halls? Show us your lights and tinsel!
December 17, 2019 by Allan Janssen

  ‘Tis the season to spruce up your waiting area with garlands and mistletoe. We’d like to see what you’ve done to create a festive atmosphere! It’s been nearly five years since we received pictures of a shop-made wreath that

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Winning websites reveal marketing tips for 2020
December 12, 2019 by Jacob Stoller

Repair shop websites are built on a variety of successful marketing strategies.

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Greenwood’s Garage: Gearing up for change
December 4, 2019 by Bob Greenwood

The coming realities of business are going to require some new strategies.

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November manufacturing up: IHS Markit
December 3, 2019 by Allan Janssen

IHS Markit is reporting that Canadian manufacturers signalled an improvement in their overall business conditions during November, which marked three months of sustained recovery. The IHS Markit Canada Manufacturing Purchasing Managers’ Index posted a score of 51.4 in November, up