Auto Service World
News   November 16, 2015   by Allan Janssen

Dealer-FX wins place on top technology lists

Dealer-FX, the management software for automotive dealerships, has ranked on both the Deloitte Technology Fast 50 and Technology Fast 500 lists.

The North American Technology Fast 500 recognizes the fastest growing technology, media and telecommunications companies and is based on percentage of revenue growth over 4 years. The Technology Fast 50 is among Canada’s leading technology awards programs, celebrating leadership, innovation and excellence in the technology sector.

Dealer-FX, which was first named to the Technology Fast 500 list last year, is described as a progressive leader in “connected service lane technology” favored by OEM clients looking for new ways to drive customer retention within their dealerships.

According to a company press release, customer confidence in traditional service departments has been eroding over time driven by the impression that service advisors are hiding information behind terminals. Dealer-FX uses mobile and tablet friendly technology to improve transparency to the customer, while arming service departments with easy-to-access tools to enhance customer experience, build trust, and drive the bottom line.

President and CEO, Gary Kalk, who recently expounded the successes of this client-centric approach in Las Vegas at the Fixed Ops Conference earlier this month, is excited about the direction of the company. “We’ve been driving relentlessly toward ensuring that service departments are ready to respond to the connected customer, not only because it is makes good business sense, but because our technology contributes toward dealership efficiency, more engaged customers, and sales optimization.”

Dealer-FX’s software powers multiple OEM service departments both in the United States and Canada. “The Technology Fast 500 and Fast 50 rankings are just the thin edge of the wedge as we drive our successes in North America, globally,” says Kalk, from his operational headquarters in Toronto. “We have good traction and are poised to drive these benefits deeper into both the U.S. and Canadian markets, as well as extend our footprint internationally in 2016.”

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