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Supply issues lead to used-car price increases
August 21, 2020 by Allan Janssen

A shortage of supply has driven up the cost of used vehicles in Canada. According to the survey, conducted by DesRosiers Automotive Consultants, in cooperation with the Used Car Dealers Association, the majority of dealers (68.6%) saw price increases of

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By the Numbers: Want to increase customer retention?
August 19, 2020 by Allan Janssen

Stats that put the North American automotive aftermarket into perspective.

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By the Numbers: Why increased customer retention is such a good thing
August 19, 2020 by Allan Janssen

    5% The percentage increase in customer retention rate that will yield a 25%-100% increase in profits. Frederick F. Reichheld, The Loyalty Effect   49 Average age of technician in the United States. Automotive Training Managers Council annual survey

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Research reveals affordability of gas around the world
August 14, 2020 by Allan Janssen

A Polish research company has pegged gasoline prices to wages across North and South America, determining that Canadians can purchase about 3,179 litres of gasoline with the average monthly salary – estimated to be CDN $3,665. Across the Americas, that

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Manufacturing recovery gains momentum in July
August 13, 2020 by Allan Janssen

Canadian manufacturers signalled a rebound in production volumes and new work in July, led by improving customer demand as more parts of the economy reopen after stoppages during the coronavirus 2019 (COVID-19) pandemic. At 52.9 in July, up from 47.8

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Used vehicle prices continue to stabilize: Black Book
August 12, 2020 by Allan Janssen

Big ticket items are increasing in price as consumer confidence continues to rise, according to Canadian Black Book. August has continued the relatively stable wholesale price trends from July. This past week, Canadian Black Book’s analyst team noted that the

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CarMD releases latest ranking of U.S. car repair costs
August 7, 2020 by Allan Janssen

    California drivers pay the most and Vermont drivers pay the least for repairs of issues related to the ‘check-engine light’ (CEL), according to an annual study that ranks the cost of repairs across the United States. The survey,

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Average age of U.S. vehicles hits 11.9 years
July 31, 2020 by Allan Janssen

New research from IHS Markit shows that the average age of light vehicles in operation in the U.S. has risen to 11.9 years — about a month older than it was in 2019. The data analysts at IHS Markit say

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Virus disrupted supply chains for 60% of manufacturing companies: new report
July 31, 2020 by Allan Janssen

A just-released Supply Chain Resilience Report from 3D Hubs, says 60% of manufacturing companies around the globe have suffered supply chain disruptions as a direct result of Covid-19. By contrast, cybersecurity issues, which have become serious supply chain threats in recent years,

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Civic, F-series trucks still top sellers in Canada
July 30, 2020 by Allan Janssen

Honda Civic and Ford F-Series trucks are still the number-one sellers in Canada, in their respective categories, DesRosiers Automotive Consultants report. Analysts at DesRosiers say the two vehicles have consistently come out on top in terms of overall sales volume

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Canadian Black Book expects at least 25% drop in new car sales in 2020
July 30, 2020 by Allan Janssen

Analysts at vehicle valuation company Canadian Black Book say they expect new car retail sales to end the year down 25% from 2019 levels. More than halfway through 2020, sales are 34% lower than the same time in 2019. In

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By the Numbers: Safe driving, stop-start technology, and lines of code
July 29, 2020 by Allan Janssen

40% Percentage of Canadians who believe distracted driving is the number one threat of car-related deaths, surpassing impaired driving (33 per cent) as the leading factor. Rates.ca   54% The percentage of millennials around the world who say they would