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Changing the mindset from tech to owner
January 26, 2023 by Adam Malik

Moving from technician to shop isn’t a simple transition. It requires a change to your mindset in how you approach not just making money, but paying attention to the details of the shop, a pair of coaches recently advised. During…
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Aftermarket to remain busy as vehicle fleet grows
January 25, 2023 by Adam Malik

But how is VIO growing these days and why is the aftermarket key to this increase?
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Why customer experience is now more important than ever
January 20, 2023 by Adam Malik

Younger consumer place more emphasis on customer experience than most other traditional categories, according to experts. So if automotive aftermarket businesses want to be relevant, they need to focus on this area. Considerations like price, availability, promotion, ratings, shelf placement,…
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Why CFIB doesn’t see recession for now
January 20, 2023 by Adam Malik

A quarterly report from the Canadian Federation of Independent Business forecasts slow economic growth and receding inflation — all signs that the country may sidestep a recession. The last quarter of 2022 is expected to see 1.2 per cent annualized…
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A key tool to draw in younger customers
January 19, 2023 by Adam Malik

Automotive service and repair shops looking to draw in younger customers — those with whom long, deep relationships can be established — can attract them with video, an industry-leading observer suggested. Video has a big impact Millennials, or Gen Y,…
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Used values continue slow descent
January 19, 2023 by Adam Malik

It’s been two-and-a-half years since used values saw a year-over-year decline. Will it continue?

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How our relationship with cars is changing
January 18, 2023 by Adam Malik

Kids these days don’t care about a loping idle in a 1969 Camaro, a prominent automotive leader recently observed. And it’s this attitude that is part of the change in the relationship happening between consumers and vehicles. Flavio Volpe, president…
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From the magazine: Training: Waste of time or a valuable tool?
January 17, 2023 by Greg Aguilera

There are many options for training and all are viable options for your shop
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Check out the Nov/Dec 2022 issue of CARS
January 12, 2023 by Adam Malik

The last issue of CARS for 2022 arrived in mailboxes just before the end of the year. If you haven’t had a chance to flip through it yet, here’s what you’re missing…   View this post on Instagram   A…
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How reliance on average age needs to change
January 10, 2023 by Adam Malik

A prominent aftermarket industry group believes that using average age as part of the formula to judge aftermarket health is “out of touch.” Vehicle average age is consistently highlighted as a way to gauge the health of the automotive aftermarket.…
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U.S. farmers sign R2R deal with John Deere
January 10, 2023 by Adam Malik

An agreement has been struck between farmers and a major equipment manufacturer in what may signal a larger movement afoot in the right to repair debate. The American Farm Bureau Federation (AFBF) announced it signed a memorandum of understanding with…
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Here’s how low sales of new cars were in Canada last year
January 10, 2023 by Adam Malik

But might there be indicators that there is hope on the horizon?