Topic
Customer Relations

       News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements

Moog expands applications for its complete knuckle assembly 
May 1, 2018 by Danielle Oswald

Federal-Mogul Motorparts announce that it has increased the number of applications for its Moog complete knuckle assembly. The expanded range now offers 24 parts for 27 applications.  The vehicles that can use these applications are 2011-2013 Ford Transit Connect (LK013, LK014), 2001-2012 Ford Escape, 2007-2011 Mercury…

       News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements

Monroe Brakes spring promotion on now
April 27, 2018 by Danielle Oswald

Tenneco’s Monroe Brakes has introduced its “Spring Consumer” promotion for customers buying their popular brake pads. The promotion offers customers a $15 prepaid MasterCard gift card with the purchase of one qualifying set of ultra-premium Monroe Total Solution ceramic or…

       News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements

Fel-pro has fun with serious issue of leaks
April 4, 2018 by Danielle Oswald

Fel-Pro is taking a humorous approach to highlighting the dangers of automotive leaks to customers. The gasket-maker has enlisted television star Mike Rowe for a series of commercials that discuss the impacts of leaks. Fel-Pro has set in motion a…

       News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements

How safe are your headlights?
March 29, 2018 by Danielle Oswald

As headlights get older they start to dim and need replacing, just like tires, shocks, and brakes. The longer people wait to replace their lights, the more they will dull, causing safety issues with drivers at night. Drivers are not…

       News Auto Repair & ServiceContests and SweepstakesCustomer RelationsJobbers & WDsPeople & Profiles

Auto Value announces Jumpstart Sweepstakes Jackpot Winners  
March 22, 2018 by Danielle Oswald

Auto Value has announced three more winners of its $10,000 grand prize and another 50 $100 gift card winners from the Aftermarket Jackpot Jumpstart Sweepstakes, sponsored by Standard Motor Products.   The winners were Verneta Reich, Aaron Wisniewski, and grand prize winner John…

       News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements

Rancho Spring Promotion
February 15, 2018 by Danielle Oswald

The new Rancho spring promotion is offering customers up to $400 back in rebates on total Rancho purchases. Some of the Rancho products include performance shock absorbers and struts, steering stabilizers, leveling systems, lift kits and tools for rock climbing.…

       News AnnouncementsAuto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & AnnouncementsTraining & Apprenticeship

Applications open for scholarships
February 8, 2018 by Danielle Oswald

The University of the Aftermarket Foundation is accepting applications for automotive scholarships.   The university has scholarship offers ranging from $1,000 – $10,000 in multiple categories. Over 100 scholarships are available for students enrolled in four-year and two-year programs as well…

     Feature Auto Repair & ServiceCustomer Relations

Just watch this!
January 9, 2018 by Allan Janssen

Quebec shop owner utilizes video to explain repairs to customers… in real time.

       News Auto Repair & ServiceCustomer Relations

CAA handles record number of cold-weather calls in South Central Ontario
January 8, 2018 by Allan Janssen

Club receives a record 38,808 service calls in a single week immediately following Christmas — a 56-per-cent increase from the same period last year.

   News Customer Relations

Getting Your Car Ready For Winter
November 18, 2016 by Auto Service World

  According to the Ontario’s Ministry of Transport1, in December 2015, there were 7,271 more collisions than in May of the same year. In addition to traditional seasonal tire changes, Canadian drivers can adopt several precautionary measures to prepare their…

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AARO petition seeks to get unfit vehicles off the road
July 27, 2016 by Allan Janssen

Ontario association is looking for 50,000 signatures supporting a call for mandatory vehicle inspections.

     News Customer Relations

Online Ratings Influence Consumer Car Buying Habits
March 11, 2016 by Steve Pawlett

  With the spring selling season about to kick into gear, it’s an opportune time to take a look at the vehicle consideration and shopping habits of Canadians. The J.D. Power Analysis of the 2015 Canadian Avoider Study finds certain…