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Commentary
Feature Business ManagementCommentaryLead Story Greenwood’s Garage: Are you headed for trouble?
March 4, 2020 by
Auto Service World
By Bob Greenwood Shop owners who monitor their numbers properly on a monthly basis are more in control of their destiny than they may think. If they study the year-to-date trends that their numbers offer, they won’t be driving in…
Feature CommentaryLead Story COMMENTARY: It All Boils Down to Quality
February 20, 2020 by
Allan Janssen
Somewhere between rock solid and rock bottom are aftermarket companies that struggle with consistency.
Feature Auto Repair & ServiceCommentaryLead Story COMMENTARY: An open letter to manufacturers
January 22, 2020 by
Auto Service World
By Bob Paff Dear Mr. Manufacturer: Who is your biggest customer? If you’re thinking it’s the local jobber or John Q. Public, please allow me to humbly suggest that you give your head a shake. It is repair shop…
Feature CommentaryLead StoryVehicle Technology COMMENTARY: The future we’re hurtling toward
January 16, 2020 by
Allan Janssen
We seem to be plagued by a morbid pessimism that advanced technology is undoing our industry.
Feature Business ManagementCommentaryLead Story GREENWOOD: Get focused on your client
January 8, 2020 by
Allan Janssen
Do you have the kind of relationship with ASPs that they heed your advice? The most progressive jobbers do.
Feature Auto Repair & ServiceCommentaryLead Story COMMENTARY: They can’t handle the truth!
January 2, 2020 by
Allan Janssen
I hate to admit it, but a friend of mine would be a terrible customer for any repair shop. If you see him coming, flip the sign in the window. “Sorry! We’re closed.” You’ll be doing yourself a favour. He’s…
Feature Business ManagementCommentaryJobbers & WDsLead Story Greenwood’s Garage: Gearing up for change
December 4, 2019 by
Allan Janssen
The coming realities of business are going to require some new strategies.
Feature Business ManagementCommentaryLead Story Pricing for Profit
November 29, 2019 by
Allan Janssen
Counsel your clients on the importance of setting their prices according to math, not emotion.
Feature CommentaryJobbers & WDsLead Story COMMENTARY: It’s good to air our grievances
November 22, 2019 by
Allan Janssen
Let’s speak honestly about the things that could be improved in our industry. Maybe then things will change.
Feature CommentaryLead StoryVehicle safety Commentary: Invisible cars just asking for an accident!
November 19, 2019 by
Allan Janssen
People who drive in twilight or during inclement weather without turning on their lights are endangering themselves and everyone they pass.
Feature CommentaryLead StoryTraining & Apprenticeship Commentary: Turning talk into action
November 12, 2019 by
Allan Janssen
No one thinks solving the current labour crisis is child’s play… but there are similarities.
Feature Business ManagementCommentaryLead Story Greenwood’s Garage: How’s your year going?
November 11, 2019 by
Allan Janssen
What route will you take to get where you want to be? Slow down and get focused!