Auto Service World

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Business Management

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‘Game changers’ set to rewrite the meaning of work
May 9, 2020 by Allan Janssen

  Attempting to predict how technology will impact an industry is a difficult but important exercise. By Allan Janssen On the surface, the auto parts distribution industry seems well insulated from automation. After all, auto parts will continue to be

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What does it mean to work “ON” the business?
May 6, 2020 by Allan Janssen

New Greenwood video offers shop CEOs an idea of what they need to do to stay on top of the business.

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Tell us your pandemic stories!
May 4, 2020 by Allan Janssen

By now, we’ve all had experiences with customers who were either hyper-aware of the threat of Covid-19 or who just didn’t get it all! Tell us what’s going on, as you deal with people in these exceptional times.  Have you

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Kukui World: Tech company plans full online conference
April 24, 2020 by Allan Janssen

Kukui is bringing together a number of industry experts  April 30 and May 1 to help shop owners discover “what it takes to keep the phone ringing. The two-day virtually conference — dubbed Kukui World — will be hosted by the

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ASW Conversations: Zara Wishloff on why we’re so essential
April 24, 2020 by Allan Janssen

Today we speak with Zara Wishloff, vice president of sales and marketing for Edmonton-based warehouse-distributor APD. As you’ll hear, he has some timely views on how our industry has been viewed during the current coronavirus pandemic. He points out that

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Greenwood’s Garage | Season 3, Episode 16
April 24, 2020 by Allan Janssen

  Repair shops, service bays, and parts operations are simply not changing fast enough to keep up with advancing vehicle technology and evolving consumer expectations. Are jobbers, shop owners, and technicians in denial about what’s going on in the marketplace?

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ASW Podcast 003 Bob Greenwood on the new reality of retail
April 17, 2020 by Allan Janssen

In the face of a pandemic, all the rules of retail have changed. Management expert Bob Greenwood offers a primer on how we’re going to have to look at business through new eyes. We’ve got the details in Episode 3

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Epicor launches Eagle for the Aftermarket
April 17, 2020 by Allan Janssen

Epicor has introduced a new version of its popular Epicor Eagle business management solution for automotive parts providers. Available for implementation on premises or in the cloud, Epicor says Eagle for the Aftermarket software is a powerful, comprehensive solution that

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ASW Podcast 001 Scott Eccles on helping fellow business owners
April 12, 2020 by Allan Janssen

Scott Eccles, in Dundas, Ont., came up with a great way to help fellow business owners in town who aren’t able to keep their doors open during the coronavirus pandemic. We get the details in Episode 1 of our new

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Greenwood’s Garage: Are you in denial?
April 10, 2020 by Allan Janssen

Repair shops, service bays, and parts operations are simply not changing fast enough to keep up with advancing vehicle technology and evolving consumer expectations. Are jobbers, shop owners, and technicians in denial about what’s going on in the marketplace? It

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Greenwood’s Garage | Season 3, Episode 15 | Are you in denial?
April 10, 2020 by Allan Janssen

Are jobbers, shop owners, and technicians in denial about what’s going on in the marketplace? It seems so to management consultant Bob Greenwood.

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Shop launches program to help other stores in town
April 9, 2020 by Allan Janssen

  Feeling particularly fortunate to be allowed to operate when so many other stores have to close, shop owner Scott Eccles is doing what he can to help. He purchased gift cards to a number of business that have had