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Auto Service World  Cars Magazine  Jobber News   News Auto Repair & ServiceBusiness Management

COMMENTARY: Looking for good techs? Try building your own
May 16, 2019 by Marc Sleaford

Guest columnist Marc Sleaford suggest that in these difficult times, you have to hire for attitude, and train for skill.

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Deep Dive: Randy Moore on achieving your dreams
May 15, 2019 by Allan Janssen

Former Mister Transmission president and CEO Randy Moore has written an inspiring book about how to break mental barriers and make dreams come true. Auto Service World editor Allan Janssen sat down with him to discuss the motivation behind “Fly

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ASA announces new board of directors
May 15, 2019 by Renee Montague

Bob Willis, a shop owner from Battle Creek, Mich. will serve as the new chairman of the Automotive Service Association (ASA). The association elected its new slate of directors for 2019-2020 at its annual meeting and conference in Dallas-Fort Worth,

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S3 Ep 2 | Transforming the culture of your business
May 9, 2019 by Allan Janssen

Are you the architect of your own future? Or are you subject to the whims of change? In this episode of Greenwood’s Garage, management consultant Bob Greenwood offers 10 policies that will radically transform your marketplace, and enhance your bottom

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New Episode: Transform the culture of your business… and reap the rewards
May 9, 2019 by Allan Janssen

Are you the architect of your own future? Or are you subject to the whims of change? In the latest episode of Greenwood’s Garage, management consultant Bob Greenwood offers 10 policies that will radically transform your marketplace, and enhance your

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Carparts family in northern U.S. grows bigger
May 9, 2019 by Renee Montague

Carparts Distribution Center, a New England-based chain of parts stores, has acquired Motor Supply Company, effective April 1, 2019 This acquisition will bring nine new stores to Carparts’ operations. Motor Supply, a long-time customer of Carparts, has been owned and

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Cardone plans for growth with new majority owner
May 3, 2019 by Renee Montague

Philadelphia-based parts maker Cardone Industries has a new majority owner in Brookfield Business Partners. Brookfield’s first quarter 2019 financial results, released May 1, mentioned the purchase of the company which was founded by Michael Cardone with his late father, Michael

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More automotive service is being booked online
April 30, 2019 by Allan Janssen

Data analysts at Frost & Sullivan expect upwards of US$400 million in service work to be booked online worldwide. Europe leads the way in what Frost & Sullivan calls “the Uberization of vehicle services.” There is growing consumer acceptance there

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Independent shops get mixed review from consumers: Lang
April 29, 2019 by Allan Janssen

Independent repair shops are not only perceived as a low-cost alternative for professional repair and maintenance services, they’re also fair. That’s the conclusion of the latest polling by data firm Lang & Associates. In the most recent Lang Aftermarket iReport,

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Cox Automotive study reveals shifting car buyer attitudes
April 25, 2019 by Allan Janssen

Study finds 70% of U.S. consumers who purchased a new or used vehicle from a franchise dealer did not return there for service business in the subsequent year.

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Being a professional: New season of Greenwood’s Garage kicks off
April 16, 2019 by Adam Malik

Think you know all there is to know about the automotive repair and service world? Bob Greenwood would argue that’s a dangerous position to take in the modern automotive aftermarket. Know-it-alls are people who have stopped learning. These days you

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S3 Ep 1 | How to be Professional
April 15, 2019 by Adam Malik

Being a professional is much more than knowing your stuff. It’s expanding your knowledge, attending courses, interacting with industry people and more. Being a know-it-all doesn’t help anyone, especially your business. “The fact is, when they conclude that they know