Auto Service World

Event

2017 Knowledge Exchange Series – Alberta

September 13, 2017
135 Southland Dr SE , Calgary, AB T2J 5X5

Change is coming, and your shop needs to be ready for it.

In this “can’t miss” event, you will hear about what’s ahead that will disrupt the industry and potentially your business.

Will the Automotive Aftermarket be the next Kodak?

In addition, you will hear about your customer or the customers that got away – what’s driving them to you, what’s driving them to the dealership? How do you fare in comparison to other service shops?

 

PROGRAM AT A GLANCE

9:00 am – 10:00 am Registration and Continental Breakfast
10:00 am – 10:15 am Welcome and Opening Remarks
10:15 am – 11:00 am Future Direction of AIA and the Aftermarket – France Daviault
11:00 am – 12:00 pm Will the Automotive Aftermarket be the next Kodak? – James Carter
12:00 pm – 1:00 pm Lunch and Networking Opportunity
1:00 pm – 2:00 pm What’s Driving Your Customers? – Rick Nadeau
2:00 pm – 2:45 pm How do you fare in comparison to other shops? – Shop Performance Benchmarks – Andrew Shepherd
2:45 pm – 3:30 pm What’s Keeping You Awake at Night? – ASP Panel
3:30 pm Closing Remarks



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