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Plews & Edelmann CEO is taking power steering in a whole new direction
February 12, 2021 by Christine Hogg

In early December 2020, Plews & Edelmann appointed Dan Billie to the position of chief executive officer. A 25-year veteran of the automotive aftermarket, Billie first joined Plews & Edelmann in September 2019, bringing a wealth of commercial experience and

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Jobber of the Year: Steve Van Kessel on processes and professionalism
December 7, 2020 by Allan Janssen

Auto Service World · 038 Steve Van Kessel on building an award-winning business     Steve Van Kessel and his sister Susan Peacock are the driving force behind Parry Automotive in Orillia, Ont. — this year’s Jobber of the Year.

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Off the Shelf: Keep them coming back
November 16, 2020 by Allan Janssen

  By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal market conditions, almost any business owner would agree that client loyalty needs to be at the top of the priority

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The gamification of sales
November 9, 2020 by Allan Janssen

By Zara Wishloff Gamification is a new buzz word in the marketing world. It refers to adding the aesthetics and functionality of games into things that are not really games at all. You’ll see it everywhere if you know where

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Doug Coates named senior VP, GM for Uni-Select western region
November 5, 2020 by Allan Janssen

Uni-Select Canada Inc. has appointed Doug Coates as SVP General Manager for its western region starting December 1st, 2020. Coates, the former chief executive officer of Lordco Auto Parts, Canada’s largest privately held automotive parts distributor, is a pillar in

business consultation with computers
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Epicor offering free consultations with new initiative
October 21, 2020 by Christine Hogg

There’s a new tech-focused solution for aftermarket parts and service businesses looking to increase their revenue in a post-pandemic world. Free of charge, Epicor Software Corporation’s “Epic Results” initiative aims to promote business growth by providing “Profit Clinic” consultations. The

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Bestbuy wraps up Buy & Sell meetings
September 25, 2020 by Allan Janssen

Bestbuy Distributors concluded its virtual Buy & Sell meetings yesterday, having arranged some 1,945 one-on-one sessions over the course of the web event. Typically, the Buy & Sell takes place over a three-day period that includes meetings and social networking

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SEMA Data Co-op acquires PartsHub
September 18, 2020 by Allan Janssen

An industry-owned co-op dedicated to moving products through the use of standardized catalogue data has purchased the PartsHub catalogue management solution. The SEMA Data Co-op (SDC) says the acquisition will allow it to expand its data services and provide its members with

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Uni-Select to host all-digital ‘personal experience’ in January
September 11, 2020 by Allan Janssen

Uni-Select Canada Inc. and its Bumper to Bumper stores will host an “all-digital personal experience” early next year, designed to shape the future of the Canadian automotive aftermarket. The auto parts distribution company has created AUTOXPO, a reimagined trade show

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Bestbuy names new VP of purchasing, inventory
September 9, 2020 by Allan Janssen

Robert Chartrand has been named vice president of purchasing and inventory at Bestbuy Distributors Limited, assuming responsibility for Bestbuy’s purchasing, inventory, and all related initiatives. Chartrand is based at the company’s head office address of 3355 American Drive in Mississauga, Ont.,

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UAP opens new NAPA store in Varennes, Que.
September 8, 2020 by Allan Janssen

It is opening day for a brand-new NAPA Auto Parts store in the city of Varennes, southeast of Montreal. The new store, at 579 Lionel Boulet Blvd., in Varennes, will occupy a fully renovated 11,400-square-foot building. NAPA says the store

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NPW acquires Auto Plus and Pep Boys locations in Oregon and Washington
September 4, 2020 by Allan Janssen

NPW Companies, a family-owned parts distributor with a national presence in the U.S., has acquired substantially all Oregon and Washington assets of parts distributor Auto Plus, which is owned and operated by Icahn Automotive Group. Per the agreement, NPW has