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ASW Conversations: SEMA isn’t letting a crisis go to waste
April 26, 2022 by Adam Malik

Auto Service World – ASW Conversations: SEMA isn’t letting a crisis go to waste There’s a saying to never let a good crisis go to waste and the Specialty Equipment Market Association (SEMA) is taking that to heart when planning

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Why communication is key to building customer trust
April 19, 2022 by Adam Malik

Always stay in touch with your customers, an automotive aftermarket trainer urged shop owners. Bryan Stasch, vice president of product and content development at the Automotive Training Institute, is a big believer in the ’10 and 2’ rule. Not the

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How to keep the human touch in your shop
April 14, 2022 by Adam Malik

In an age where more and more is being done digitally, don’t forget about the human touch, a shop coach advised during a recent conference. What makes the human touch even more important is, as we emerge out of the

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ASW Conversations: The Return of Tradeshows
April 12, 2022 by Adam Malik

Auto Service World — ASW Conversations: The Return of Tradeshows The first major live tradeshow in Canada took place in Vancouver last week. Lordco Auto Parts welcomed back customers, suppliers and guests to the PNE Coliseum and Agridome. It was

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Lordco tradeshow marks return
April 8, 2022 by Adam Malik

It felt so good to be back. That was the consensus among attendees at Lordco’s 32nd Annual Tradeshow this week. It was the first live and in-person event held in the Canadian automotive aftermarket in more than two years. For

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Why you should expect more M&A activity
April 1, 2022 by Adam Malik

There’s plenty of money on the sidelines and everyone from banks to private equity firms don’t want to sit on it. So some of that money could be used to fund acquisitions, suggested an expert. Furthermore, interest rates are low

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Why we’re probably saying bye to lean manufacturing
March 30, 2022 by Adam Malik

Cost-saving measures like lean manufacturing are dead, according to a leading expert. Lean manufacturing, which is also referred to as just-in-time manufacturing or just-in-time production, has long been a popular production method for manufacturers. It not only reduces time in

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ACC conference returns this summer
March 30, 2022 by Adam Malik

The Automotive Communications Council will gather again in person at its 2022 Annual Conference in August. Marketing and communications from across the industry will be in Savannah, Georgia, from August 9-11. Passes to the conference are available now at $550

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Financial distress expected for some suppliers
March 25, 2022 by Adam Malik

Some suppliers in the automotive industry are in financial distress moving forward this year, an industry expert warned. Despite increasing revenues and proclamations of it being a period of “boom” for the automotive aftermarket, notably jobber stores and repair shops,

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What this distributor wants from suppliers
March 18, 2022 by Adam Malik

Automotive aftermarket suppliers and distributors need to do a better job of working together, urged a leader of a distributor. Specifically, when it comes to pricing, said Carlos Straetger, supply chain manager at Super Repuestos, based in Central America. “We

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Worried that EVs will kill the aftermarket? Here’s why you shouldn’t be
March 17, 2022 by Adam Malik

The automotive aftermarket is naturally worried that as electric vehicles gain traction, the fallout will be fewer maintenance and repair opportunities for the industry. That’s not quite reality, explained Paul McCarthy, president and chief operating officer of the Automotive Aftermarket

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Lordco tradeshow is back
March 15, 2022 by Adam Malik

The biggest automotive aftermarket tradeshow in Western Canada is back live and in-person. Lordco Auto Parts announced yesterday that its Annual Tradeshow is taking place April 4-5 at the Pacific Coliseum and PNE Agrodome in Vancouver. The event will run