ACDelco Announces Program Enhancements At TSS Expo

In January, ACDelco Canada held its annual Total Service Support (TSS) Expo at the Toronto Marriot Airport, where it presented its latest program enhancements to its independent service centre members.

Jason Hazelton, marketing and senior accounts manager for ACDelco, outlined changes to the program (also known as the Total Service Support program) on the show floor, which included an improved earnback structure on ACDelco parts, quicker turnover on compensation under its “Exclusively Yours Points Program,” and an improved product offering on its current better/best offerings.

“ACDelco really understands that in order to grow the business, we all (manufacturers and distributors alike) need a healthy and vibrant independent service channel,” said Kevin Brimble, marketing and networking director for ACDelco. “That’s why ACDelco continues to invest heavily in programs like the Total Service Support (TSS) Program. It really does breed an environment where ISCs can learn through training, or have a place to go for help when they don’t know where else to go.

“The changes to the program are all very positive to ensure that in these times, our TSS members have every opportunity to purchase ACDelco parts at a rate that will see them enjoy as many of the program benefits as possible.”

While other companies were in attendance for the expo (most notably Wakefield Canada, Mobile 1, and Pennzoil-Quaker State) the booths and exhibits presented were mainly devoted to product offerings under the ACDelco brand. The evenings’ events were also interspersed with raffle giveaways and banquet dinner.