Features

Feature Auto Repair & ServiceVehicle Technology

Could artificial intelligence have a place in your shop?
June 16, 2019 by Jacob Stoller

In Part 1 of 7 in an exclusive new series sponsored by Chevron, reporter Jacob Stoller looks at how artificial technology could be applied by independent auto repair shops.

   Feature Jobbers & WDsService Advisor and SellingVehicle Technology

Oil and Filter Market is Continually Evolving
June 14, 2019 by Allan Janssen

  By Adam Malik Summer is time for a lot of things, including DIY oil changes. Across Canada, auto enthusiasts and would-be mechanics are gearing up for to do oil and filter jobs in their driveways. The first thing they’re…

   Feature Business ManagementService Advisor and Selling

GREENWOOD: Welcome to the New Aftermarket
June 14, 2019 by Allan Janssen

By Bob Greenwood, AMAM Isn’t it amazing how much change has taken place in our industry just in the past three years, and how much disruption is entering the aftermarket? Change and disruption will challenge shop owners at a truly…

   Feature Business ManagementService Advisor and SellingVehicle Technology

Better Selling: Ending the Confusion Over TPMS
June 14, 2019 by Allan Janssen

By Adam Malik It’s enough to make some people want to pull their hair out. Lighting up support lines at tire pressure monitoring system manufacturers is the confusion around programming and relearning sensors to vehicles. It can be confusing to…

   Feature Auto Repair & ServiceMarket Research & StatisticsNews Oddities

The More Things Change: Spark Plugs
June 14, 2019 by Allan Janssen

Our latest walk down memory lane takes a look at how the manufacturing and marketing of spark plugs has changed over the years. May 2019: Spark Plugs   The more things change? Take a look back at the quaint old…

   Feature CommentaryJobbers & WDs

Jobbers… Your customers need help!
June 9, 2019 by Allan Janssen

By Allan Janssen The list of challenges facing the automotive aftermarket is long and familiar. It starts with rapidly advancing technology and a shortfall in skilled labour. For owners and managers of repair shop owners, those are the first two…

   Feature Commentary

COMMENTARY: Time For An Industry Makeover
June 4, 2019 by Adam Malik

Your customers don’t need a new Johnson Rod. They need a better preventive maintenance strategy!

   Feature AnnouncementsMarket Research & StatisticsNews Oddities

NUMBERS: Statistics about the work we do
June 4, 2019 by Allan Janssen

56% Percentage of consumers who would have to borrow from a line of credit, a family member, or a friend in order to pay for a $1,000 repair. AdvantageWon   11.7 years Average age of U.S. cars and light trucks…

   Feature OE newsTraining & ApprenticeshipVehicle Technology

We’re on the cusp of an EV boom, analysts agree
May 23, 2019 by Adam Malik

Challenge will fall to repairers to understand the different drivetrain technologies.

   Feature Association NewsPeople & Profiles

Putting his Best foot forward
May 3, 2019 by Adam Malik

AIA Canada’s incoming chairman wants to see more communication. The addition of service providers to the ranks is the first step.

   Feature Auto Repair & ServiceBusiness ManagementTraining & Apprenticeship

Monkey business
April 1, 2019 by Bob Greenwood

There’s a whole generation of young managers that are increasingly frustrated. Here’s why.

   Feature Business Management

Managing your oil supply
March 25, 2019 by Allan Janssen

SKU complexity has led to new ways to track motor oils. How are you keeping track of what’s on hand?