Auto Service World

Features

CARS_Magazine   Feature Business ManagementTraining & Apprenticeship

Greenwood: Training is no longer an option
May 29, 2020 by Allan Janssen

Greenwood’s Garage The average Canadian repair shop is understaffed by at least three people: One in the bays, one at the front counter, and one in the back office. The excuse that everyone gives for this is that “competent people…
CARS_Magazine   Feature Auto Repair & ServiceVehicle Technology

Preparing for ADAS
May 26, 2020 by Allan Janssen

By Jacob Stoller An aspiring tech watches as a vehicle service professional conducts an advanced driver assistance system (ADAS) calibration. Amazed at the technology, the young job candidate can’t contain his enthusiasm any longer. “I want to do every one…
CARS_Magazine   Feature Association News

AIA Report offers insight into Consumer Behaviour
May 25, 2020 by Allan Janssen

  By Allan Janssen A new AIA study suggests a strong and ongoing focus on customer loyalty will not only help automotive businesses survive, but will allow them to thrive in an increasingly competitive field. “At Your Service” is the…
CARS_Magazine   Feature Industry TrendsMarket Research & Statistics

NUMBERS: EVs could equal ICE vehicles by 2038
May 21, 2020 by Allan Janssen

  42% Percentage of Canadian jobs at high risk of becoming automated. Some 36% of jobs are at low risk, less vulnerable to automation. 1% of jobs could become fully automated. Brookfield Institute for Innovation + Entrepreneurship   2038 Approximately…
Jobber_News   Feature Consumer trendsIndustry TrendsMarket Research & Statistics

Report finds driver confusion over vehicle data
May 20, 2020 by Allan Janssen

  Nearly three-quarters of Canadian consumers believe they should own the data their vehicles produce, according to a survey commissioned by the Automotive Industries Association of Canada (AIA). Some 74% of 2,061 survey respondents believe they’re the rightful owners of…
Jobber_News   Feature Association News

New AIA chairman to focus on communication
May 18, 2020 by Allan Janssen

  By Allan Janssen There has never been a greater need for communication between an association and its members. And it comes at a time when there are more ways of communicating than ever before. The incoming chairman of the…
Jobber_News   Feature Economy and Politics

Recent events could accelerate ‘near-sourcing’ trend: Panel
May 13, 2020 by Allan Janssen

  By Allan Janssen The coronavirus pandemic could accelerate a fledgling trend of near-sourcing by automotive component suppliers, according to well-placed panelists at the Automotive Aftermarket Suppliers Association’s recent Vision conference. The conference, held online over two days in April,…
CARS_Magazine   Feature Auto Repair & ServiceBusiness ManagementCovid-19

Consumer behaviour study holds hopeful promise for aftermarket
May 12, 2020 by Allan Janssen

If the sale of auto parts and service during the Great Recession of 2009 is any predictor of what will happen during the current market downturn, independent shops should expect to fare better than dealerships. According to a new report…
CARS_Magazine   Feature Milestones & AwardsPeople & Profiles

Winnipeg tech named Auto Value’s top tech in Canada
May 12, 2020 by Allan Janssen

  Jason Meilleur of River Park Automotive in Winnipeg has been named the 2020 Canadian Technician of the Year. Meilleur was selected from five Canadian finalists, scoring highly for his training efforts and automotive excellence. His achievements – along with…
Jobber_News   Feature Business Management

New SEMA report offers insights into retail trends
May 12, 2020 by Allan Janssen

A new SEMA Industry Perspectives Report provides insight on the health of the automotive aftermarket industry on a wide range of business metrics. Among the key findings: independent retailers in the automotive aftermarket remain the most used sales channel for…
Jobber_News   Feature Business ManagementService Advisor and Selling

SELLING: How to gain your customer’s confidence
May 12, 2020 by Allan Janssen

  By donalee Moulton In a competitive aftermarket, attracting new customers and convincing them to return is more than smart business. It’s essential. It is also a skill and a way of doing business that can be learned and enhanced.…
CARS_Magazine   Feature Business ManagementNews Oddities

What are you listening to?
May 12, 2020 by Allan Janssen

  By Allan Janssen Podcasts are not a new thing. Streaming radio shows directly to your phone or MP3 player, or downloading them to your computer has been a thing since 2004. But it seems the first decade of podcasting…