Auto Service World
News   March 13, 2019   by Allan Janssen

ZF Aftermarket adapts [pro]Tech Workshop Service for North America

ZF Aftermarket has adapted its [pro]Tech Workshop Service concept for a North American audience.

Independent shops in Europe have had access to the program, which “caters to the everyday needs of technicians” since 2012.

According to ZF, the online system and training service brings top-level expertise to technicians in order to make their shops successful.

“ZF [pro]Tech brings progressive technology and relevant industry expertise to workshops. Training content and increasing digitalization allow us to provide the highest possible standard of technical knowledge to make workshops even more competitive,” says Mark Cali, head of ZF Independent Aftermarket for United States and Canada. “Our mission is to cater to technicians in the best possible way and prepare them for the automotive future.”

The ZF [pro]Tech workshop service concept provides independent workshops with a comprehensive service package that includes access to vehicle-specific installation instructions, service information, online catalogs, tech bulletins, recorded webinars and a dedicated telephone hotline.

“What makes ZF [pro]Tech so special is the diversity of our training offering,” says Dirk Fuchs, technical training manager. “Courses are hands-on, practical trainings, held through-out the year close to our regional partners. These trainings provide not only a full analysis of driveline, chassis, and steering systems, but also the opportunity to share knowledge with other specialists and extend one’s own network.”

ZF [pro]Tech started in Germany in 2012 by providing 10 training courses. This successful workshop service has grown to over 60 courses a year in nearly 10 countries across the world. The courses have a strong practical emphasis that complements the theory, and are continuously updated in line with ZF’s development in its chosen areas of driveline, chassis, steering and safety. The course content ranges from assembly, repair and servicing of 6HP, 8HP and 9HP automatic transmissions and torque converters to troubleshooting and diagnosing ADAS issues in modern chassis systems. ZF [pro]Tech will also offer modules on high-voltage systems that address the increasing demand for hybrid and electric vehicles.

Those interested in being a ZF [pro]tech partner, can find out more information and apply online.


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