Donahue, previously president and COO, will take over as CEO from Tom Gallagher, who will remain chairman of the company’s board of directors.
The interests of Genuine Parts Company include UAP Inc., NAPA Auto Parts, Olympus Imported Parts, Altrom, NAPA AutoCare, NAPA Autopro, Covs Parts (Australia), Exego Group (Repco), and AutoTodo (Mexico).
Donahue, 59, has been GPC’s president since 2012, and was president of the U.S. Automotive Parts Group from 2009 to 2015. He previously served as executive vice president of GPC from 2007 to 2009 and president and COO of S. P. Richards Company from 2003 to 2007. Prior to joining the Company in 2003, Donahue was president of Newell Rubbermaid’s Sanford North American division.
“We are extremely pleased to name Paul as only the fifth CEO in the 88-year history of Genuine Parts Company,” said Gallagher. “Paul is a proven executive and has demonstrated exceptional leadership capabilities in his 13 years with us. His deep knowledge and understanding of the company as well as his vast industry experience make him the right person to successfully lead our company into the future.”
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I have sent an email to Kenneth,owner operator about an incident that took place in Calgary canada.
I fully intend to bill NAPA and take legal action if necessary to rectify my issue -
I bought a gel auto battery that left my car dead within two weeks. Subaru dealership diagnosed the problem as a bad battery. I had to drive 40 miles to get a replacement at 6827 E Main St. in Mesa, AZ. The sales rep set the battery on the counter and said their it is. I am a 66 year old woman and I asked if anyone could help me take the bad battery out of my car and put this new one in. They said “NO, we don’t do that”. The woman helping tossed some tools at me, which I was very thankful to be able to use. I counted six (6) men and (2) women working in that store while I struggled to get my battery out and install the replacement. One husky male employee even came outside and smoked a cigarette and watched me struggle with the installation. Needless to say, I am sharing my experience with everyone I know and I will not ever use NAPA Auto Parts again. I honestly never experienced any worse customer service than that particular Mesa, AZ store. I recommend new management in an effort to drastically improve your customer service.
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