69%
Percentage of dealership service advisors who do not recommend additional work on vehicles one- to three-years old. At aftermarket facilities, 42% of service advisors do not recommend additional work.
— J.D. Power & Associates
85%
Percentage of millennials (born 1982-2000) who would rather have two years of amazing experiences (including travel, concerts and dining out) than upgrade from an affordable car to a luxury vehicle.
Capital One Canada C1NDX round table
100 hours
Estimated annual training requirement for service technicians… just to stay level in their knowledge of automotive technology.
Bob Greenwood, Automotive Aftermarket E-Learning Centre
63%
Percentage of Americans without adequate savings to cover a $500 car repair.
Bankrate Inc. Money Pulse survey, conducted by Princeton Survey Research Associates International
30,000
Number of parts in an average car.
Toyoto Motor Corporation
3,245
Number of new-vehicle dealership locations in Canada in 2014. The number peaked in 2004 at 3,553.
Automotive Industries Association (AIA) 2015 Study of Automotive Service Bays in Canada
72%
By 2021, the percentage of vehicles coming off the production line utilizing a combination of port fuel injection (PFI) and gasoline direct injection (GDI). Currently, 42 percent of new vehicles manufactured in North America are equipped with GDI.
Robert Bosch LLC
118,837
Number of Ford’s F-Series pickup trucks sold in Canada in 2015, making it not only the best-selling light truck but also the best-selling vehicle in the country – even though its sales dipped 5.9% from 2014’s total.
DesRosiers Automotive Consulting
76%
Percentage of Americans who agree with the statement: “When I buy a car, I intend to keep it at least 10 years.” Far fewer drivers agreed in China and India (62%).
— Looking Further with Ford micro trends report
$18.6 billion
Expected global revenue from automotive display systems by 2021 – nearly double what it is now. The technology is driven by consumer demand for in-car connectivity, infotainment, and safety features.
— IHS Automotive
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Comments
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By the numbers…..->”Percentage of dealership service advisors who do not recommend additional work on vehicles one- to three-years old. At aftermarket facilities, 42% of service advisors do not recommend additional work.”
I wonder is that because at the dealership, the list of maintenance items to be done is so big and comprehensive that there really isn’t much more to recommend other than maybe the odd light bulb or wipers?
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