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How EVs, ICE compare in value retention
May 3, 2024 by Adam Malik

Electric vehicles struggle to retain value after being sold while traditional models maintain value, according to findings from a recent study The analysis by comparison website Compare the Market spotlighted vehicle depreciation trends in Canada, the U.S. and Australia to

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Biz leaders concerned about AI-generated scams
May 3, 2024 by Adam Malik

Canadian executives are losing sleep over the burgeoning threat of AI-generated deepfake scams, a new survey revealed. The research from KPMG in Canada included 300 organizations that have experienced fraud and showed that 95 per cent of leaders are highly

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From Out-Of-State? The Drivers License Renew Process 101  
May 2, 2024 by Auto Service World Staff

Moving to a new state ushers in a whirlwind of excitement and a mile-long to-do list. Among the top priorities? Swapping out that old driver’s license for a new one. But trying to deal with the maze of Department of

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Can’t find talent? Why this coach doesn’t believe you
May 2, 2024 by Adam Malik

A shop will hang on to a terrible person because the owner will convince themselves that they can’t get anyone else. They won’t fire an incompetent employee because they believe they need all the help they can get. That’s all

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EV owners plan to stick with electric: Study
May 2, 2024 by Adam Malik

A recent study has found that electric vehicle owners have voiced a resounding commitment to electric mobility. The EV Ownership Lifestyle study conducted by CDK, provided insight into the current state of EV adoption and the factors driving consumer preferences

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From the Magazine: The real source of your shop’s issues
May 2, 2024 by Greg Aguilera

Many shop owners will look at the business as the source of their problems when they really should look inward first

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Talking innovation, skills and trends at top Canadian conference
May 1, 2024 by Adam Malik

AIA Canada held its annual National Conference last week and hit on hot topics impacting the auto care sector

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How dropping EV values boost ICE aftermarket
May 1, 2024 by Adam Malik

The ownership cost of Electric Vehicles (EVs) is experiencing a significant shift, challenging the previously held notion that EVs are cheaper to own than their Internal Combustion Engine (ICE) counterparts. Recent findings from Lang Marketing highlight a trend: The depreciation

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From the Magazine: Aging fleet
May 1, 2024 by Adam Malik

Vehicle age shows no signs of slowing down. Motor oil needs will continue to vary, forcing distributors to have many options available

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Why shops can’t have a one-size-fits-all consumer approach
April 30, 2024 by Adam Malik

There are three types of customers out there and an expert explains who they are and how the aftermarket needs to treat them

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ASW Conversations: AutoShow Insights with Ford
April 30, 2024 by Adam Malik

Host Adam Malik talks to Alexa Desjardins, vehicle line manager for BEV and commercial vehicles, at Ford Motor Company of Canada, about transitioning consumers to EVs and more at the Canadian International AutoShow. Desjardins explains what Ford is offering, how

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From the Magazine: How I became a shop owner
April 30, 2024 by Adam Malik

My journey to being a shop owner wasn’t typical, but being a women meant there were still hurdles along the way