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News Auto Repair & ServiceBusiness ManagementJobbers & WDsService Advisor and Selling Why you need set customer expectations
April 26, 2022 by
Adam Malik
If you don’t set a customer’s expectations on your terms, you’re going to have to live up to their expectations on their terms, says a shop owner and coach. A customer may have come in for an oil change and…
News Auto Repair & ServiceEvent NewsEventsJobbers & WDsPodcastSupplier News & Announcements ASW Conversations: SEMA isn’t letting a crisis go to waste
April 26, 2022 by
Adam Malik
Auto Service World – ASW Conversations: SEMA isn’t letting a crisis go to waste There’s a saying to never let a good crisis go to waste and the Specialty Equipment Market Association (SEMA) is taking that to heart when planning…
News People & ProfilesSupplier News & Announcements Sidem picks new business development manager
April 25, 2022 by
Adam Malik
Iwan Loewen has been appointed as business development manager for European steering and suspension parts manufacturer Sidem. Based in the United States, he will work mainly in the North and South American markets. The company noted Loewen’s experience in the…
News Auto Repair & ServiceJobbers & WDsSupplier News & Announcements New prybars for techs
April 25, 2022 by
Adam Malik
Milwaukee Tool has announced an expansion to its selection of hand tool solutions for automotive technicians with new pry bars. Milwaukee is offering the pry bars in its current four-piece Pry Bar Set as individual products. These tools are designed…
News Auto Repair & ServiceJobbers & WDsSupplier News & Announcements 5-speed system for Camaro/Firebird from American Powertrain
April 25, 2022 by
Adam Malik
American Powertrain has brought in its new Pro-Fit 5-speed system for 1982-92 F Body Gen 3 Camaro/Firebird. It features the all-new TREMEC TKX 5-Speed. The new TKX Pro-Fit kit fits like an original GM manual transmission with the correct shift…
News CollisionEnhanced Media Enhanced Media: The Collision Report, April 2022 CARS
April 25, 2022 by
Adam Malik
Auto Service World · Enhanced Media: The Collision Report, April 2022 CARS Thanks for checking out the enhanced media segment from the April 2022 issue of CARS magazine. We share part of our conversation with Andrew Shepherd, senior director…
News Auto Repair & ServiceConsumer trendsIndustry TrendsJobbers & WDsSupplier News & Announcements Why miles driven numbers should remain high
April 22, 2022 by
Adam Malik
Mileage among drivers has returned to around levels seen before the COVID-19 pandemic forced vehicles owners to park their cars in their driveways and garages. That can be attributed to the fact that people are eager to get behind their…
News Consumer trendsIndustry TrendsMarket Research & Statistics Used vehicles keep getting more expensive
April 22, 2022 by
Adam Malik
The price for a used vehicle continued to rise in March but the pace at which it’s increasing seems to have slowed. Canadian Black Book released its monthly index for March recently. The index sits at a new record high…
News Auto Repair & ServiceConsumer trendsEconomy and PoliticsJobbers & WDsSupplier News & Announcements Inflation stays high once again
April 22, 2022 by
Adam Malik
Gas prices were the biggest driver of inflation in Canada last month. Statistics Canada reported the inflation rate in March hit 6.7 per cent. That’s up from 5.7 per cent in February and the highest increase since January 1991 when…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements If this is your competitive advantage, you’re doing it wrong
April 21, 2022 by
Adam Malik
If your strategy of differentiating your shop from the one across the street is to tell customers that you fix cars really, really well and better than the other guy, you’re setting the bar far too low. Customers already expect…
News Electric VehiclesIndustry TrendsOE newsVehicle Technology Honda lays out electrification plan
April 21, 2022 by
Adam Malik
Honda is investing tens of billions of dollars to become an electrified automaker. The company announced it will invest about US$40 billion into electrification over the next decade. It will put out 30 fully electric vehicles and be able to…
Should Canada host more BIG races?
April 20, 2022 by
Auto Service World Staff
Fans of motorsport will almost certainly have seen races held in Canada, whether that’s at the Circuit Gilles Villeneuve for Formula 1 or the Canadian Tire Motorsport Park for NASCAR, there are many big racing circuits, and a fair few…