Auto Service World
News   April 17, 2013   by Auto Service World

UCI International Has Selected Rimini Street To Support Oracle E-

UCI International, a leading U.S. manufacturer in the automotive aftermarket, has selected Rimini Street to support its Oracle E-Business Suite (EBS) applications and is saving substantial annual support fees while enjoying premium-level service. In addition to the savings and service benefits of Rimini Street Support, UCI International selected Rimini Street based on the ability to continue running its mature and stable Oracle E-Business Suite R11 release for up to 10 years or longer without any required upgrades. In terms of strategic value, the savings from moving to Rimini Street is helping UCI International to meet its budget goals while focusing resources and staff on key strategic business and IT initiatives.

UCI International is a leading manufacturer and supplier of vehicle replacement parts and car care products in North America, with facilities and offices throughout the U.S., Canada, Mexico, Europe and China. Its brands include Airtex Products, ASC Industries, Autolite, FRAM Filtration, Holts, Prestone and Wells Vehicle Electronics. Like many companies in these times of economic uncertainty, UCI International has developed a cost-conscious culture focused on achieving savings at all levels throughout the company.

UCI International’s I/T team led by chief information officer Mark Wikingstad, determined that its current Oracle E-Business Suite R11 release was mature and able to continue supporting mission-critical business operations for the foreseeable future. Upon switching to Rimini Street, UCI International began realizing savings on annual support fees in addition to support and upgrade-related costs and resources. The company is also benefiting from Rimini Street’s ultra-responsive support services and maximizing the return on investment in its stable Oracle E-Business Suite system.

“Selecting Rimini Street to support our R11 environment was an easy decision,” remarked Wikingstad. “The Oracle E-Business Suite R11 applications are full-featured and stable and can support our business operations for many years to come. We are very pleased with the benefits we are receiving from Rimini Street Support for our Oracle E-Business Suite applications, including significant savings, premium level of service, and strategic value.”

UCI International also receives support for its customizations at no additional cost, as well as support for interoperability, performance and interfaces also included at no additional fee, as part of Rimini Street’s Support Services for Oracle E-Business Suite.

Dozens of Oracle E-Business Suite licensees, ranging from Fortune 500 and Global 100 companies to mid-market organizations around the world, have turned to Rimini Street to better manage their ERP release strategy. Rimini Street helps drive significant reductions in related support and maintenance costs with savings of up to 90 percent in total overall support costs. Clients achieve cost reductions beyond the 50 percent savings in annual support fees by running their current software releases without any required upgrades for at least 10 years and gaining support for customizations, interoperability, performance and interfaces at no additional fee. Rimini Street also provides clients with a 24/7/365 premium-level service model with an assigned Primary Support Engineer (PSE) that eliminates the need for extra maintenance resources and headcount associated vendor support processes and policies.

“Rimini Street is committed to being a trusted partner to UCI International and our hundreds of other clients around the world,” said Seth Ravin, Rimini Street CEO. “We help each client drive maximum value from their existing ERP software investments, providing total support cost savings of up to 90 percent, a more innovative, concierge-level service and no forced upgrades. Increasingly, Oracle E-Business Suite licensees are realizing that in addition to saving 50 percent in annual support fees, they can defer costly upgrades for many years by utilizing Rimini Street’s industry-leading support services.”

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