MONDAY, OCTOBER 31
9:00 AM – 12:00 PM Seminar – Technology Update
Presented by Scott Luckett, AAIA
1:00 PM – 5:00 PM Seminar: Understanding the Emerging China Market
(REGISTRATION REQUIRED)
TUESDAY, NOVEMBER 1
7:45 AM – 8:45 AM AAPEX Executive Sunrise Seminar – Sixth Sigma
Presented by George Elliott (RESERVATION REQUIRED)
7:45 AM – 9:00 AM Seminar – Did You Ever Consider Listening to Your Customer? The Installer’s View
Presented by AIA (RESERVATION REQUIRED)
8:00 AM – 9:15 AM Seminar – Service Information Update
Presented by Aaron Lowe, AAIA
9:00 AM – 10:00 AM AAPEX Executive Sunrise Seminar – Build Profits: The A, B, C’s to Impactful, Effective Retail Design
Presented by Jackie DeLise (RESERVATION REQUIRED)
9:00 AM – 10:00 AM Seminar – Light Vehicle A/C Service Technologies
Presented by NARSA
1:00 PM – 4:00 PM Seminar – Understanding Your Customer’s Business
Presented by Bob O’Connor, RLO Management (RESERVATION REQUIRED)
WEDNESDAY, NOVEMBER 2
7:00 AM – 9:00 AM EVENT – AAIA Town Hall Meeting
Sponsored by NASCAR, Venetian Hotel (TICKET REQUIRED)
9:00 AM – 10:00 AM Seminar – Surviving the Changes and Staying in the HVAC Business
Presented by NARSA
1:00 PM – 4:00 PM Seminar – What’s Your Competitor Doing?
Presented by Bob O’Connor, RLO Management, Sponsored by Mitchell 1 (RESERVATION REQUIRED)
THURSDAY, NOVEMBER 3
7:45 AM – 8:45 AM AAPEX Executive Sunrise Seminar
Presented by Ray Everham, Everham Racing, Subject T.B.D. (RESERVATION REQUIRED)
7:45 AM – 9:00 AM Seminar – Selling to the U.S. Aftermarket – Getting It Right
Presented by AIA (RESERVATION REQUIRED)
8:00 AM – 9:00 AM Seminar – BCCA Vehicle Check Lane
Presented by Rich White, AAIA
9:00 AM – 10:00 AM AAPEX Executive Sunrise Seminar – Aftermarket Data Update
Presented by R.L. Polk – (RESERVATION REQUIRED)
1:00 PM – 3:00 PM Seminar – Coolant Solutions
Presented by Kevin McCartney, AASP
1:00 PM – 4:00 PM Seminar – World-Class Service Advisors Easily Eat Their Competitor’s Lunch
Presented by Bob O’Connor, RLO Management, Sponsored by Mitchell 1 (RESERVATION REQUIRED)
Have your say: