Auto Service World
News   November 6, 2001   by Auto Service World

Ottawa Shop Selected Carquest Award of Excellence Finalist

Carquest Auto Parts has announced that Roy Rump of Roy Rump & Sons Tire & Auto Centre, Ottawa, Ont., as a 2001 Carquest Excellence Award Finalist and the only Canadian location to be selected.
“CARQUEST is dedicated to the independent shop owner,” Carquest president Art Lottes, III said. “Roy Rump & Sons Tire & Auto Centre is one of the very best in the U.S. and Canada at providing excellent automotive service to his customers.”
Bob Anderson of A.J.’s Auto Repair in Salem, Oregon was the 2001 Excellence Award winner. This year marks the 10th anniversary of the award, which is announced annually in conjunction with the Carquest Technician’s Advisory Council meeting. This was the first year Canadian shops had been invited to participate.
The Carquest Excellence Award is based on criteria such as industry involvement, number of ASE certifications, community involvement, training, shop appearance, and customer service. The editors of the top industry trade publications selected the finalists and the top shop.
“We received a record 402 applications this year and the editors from the automotive trade publications who did the judging said this was the toughest year by far to judge,” Mike DeSorbo, Carquest director of training said.

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