The NAW Institute for Distribution Excellence has published a new book called Lean Operations in Wholesale Distribution. Written by Dr. Perry Daneshgari and Michelle Wilson of the MCA, Inc., Lean Operations in Wholesale Distribution discusses the steps distributors must take to design and manage a lean culture. It deals with one lucrative area: Operations, which includes all aspects of the order processing systemfrom the time you seek an order, to order entry, and all the way through to delivery of products and services. “Overall, this is a critical subject if distributors are to lift their games in an evermore competitive world economy,” said Mark W. Kramer, President and CEO of Laird Plastics. “Our company’s experience in the area of integrated supply would suggest that Dr. Daneshgari’s work will provide meaningful insights for all involved parties.” This book, with its 70 detailed exhibits, provides a solid foundation for understanding lean and offers a starting point for applying continuous process improvement. NAW is a federation of more than 100 wholesale distribution line of trade international, national, regional, state, and local associations and thousands of individual firms that collectively total more than 40,000 companies. The role of the NAW Institute for Distribution Excellence is to sponsor and disseminate research and knowledge in strategic management issues affecting the wholesale distribution industry. Visit www.nawpubs.org to learn more. To order copies of the book, go to www.naw.org/leanops or call 202.872.0885. Quantity discounts apply when ordering two or more copies.