Auto Service World
News   September 15, 2003   by Auto Service World

Delphi Handheld Tool Named As “Top 20” Recipient

Delphi Product & Service Solutions, part of Delphi Corporation, was honoured with the prestigious Motor magazine Top 20 Tools award for the Delphi DS800–a new computer implemented workflow management and vehicle diagnostic system.
The award is the latest to be garnered by the handheld diagnostic tool.
This system provides a wireless network for technicians and service personnel to remotely perform vehicle write up functions, access diagnostic information, technical data and training at the vehicle on a just-in-time basis. "We are thrilled to receive this very prestigious award for the DS800," said Russ Bailey, managing director, Delphi Integrated Service Solutions. "It’s very gratifying for the DS800 to be recognized by the Industry in this way, reinforcing our customer’s enthusiasm for the cutting-edge technology that gives them a tremendous competitive advantage."
An automotive service industry study indicates that up to 40 percent of a technician’s billable hours are lost to inefficiencies. "The system is designed to address these issues head on and assist the facility by helping increase technician productivity," said Nick Cocco, chief technology officer, Delphi Integrated Service Solutions.
The open architecture DS800 platform helps increase productivity by eliminating inefficiencies in locating technical information, training materials and system integration. The portable computer tablet is connected to the Internet to provide access to all data, information, programs and applications.
The wireless platform enables service writers, shop owners and technicians to increase productivity and drive consumer satisfaction and the proprietary software is unique, flexible and cost-effective offering immediate and future value added.

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