Jobber News Executive Outlook 2025: Roy Moussa

Jobber News reached out to leaders in the supply and distribution segment of the automotive aftermarket and asked them what they see happening in the industry over the next 12 months, what will improve, what one challenge to the industry will be and what opportunities are out there for jobbers and suppliers alike. We will present their answers in alphabetical order over the coming weeks…

You can view the full feature in our January 2025 issue.

Roy Moussa, VP, Western Canada & National Major Accounts  |  NAPA Auto Parts

Working towards more efficient ways to deliver value to customers throughout the chain should help guide strategic decision making.

Last year was an economically uncertain year for many Canadians. In our industry, vehicle owners held on a little tighter, taking care of the most critical repairs and deferring many others into the new year. These decisions have tempered activity and, in some cases, put a strain on businesses.

With interest rates dropping, there will be more disposable income for Canadians to address these other requirements and inject more activity into the market.

When it comes to strategies that jobbers, distributors and suppliers need to be thinking about this year, the mindset of continuous improvement will serve all facets of the aftermarket well. Working towards more efficient ways to deliver value to customers throughout the chain should help guide strategic decision making.

Jobbers, distributors and or suppliers all need to work hard on the fundamentals that will best serve the customer in order to find success in 2025. Whether it be inventory, logistics, marketing or any other business function; a strong foundation will lead to success. Grab the low hanging fruit while investing in larger opportunities.