Auto Service World


Feature Auto Repair & ServiceBusiness ManagementVehicle Technology

All signs point to growing fleet work
July 1, 2019 by Allan Janssen

In the second of a series of articles sponsored by Chevron, reporter Jacob Stoller looks at how the growth of corporate fleets will impact the business strategies of successful auto repair shops. By Jacob Stoller Whether or not one believes

CARS_Magazine   Feature Auto Repair & ServiceBusiness ManagementService Advisor and Selling

Avoiding Phone Fails
June 22, 2019 by Allan Janssen

By Allan Janssen Despite advances in communication technology, the telephone isn’t going away anytime soon, says customer service trainer Nancy Friedman. The guest speaker on a recent webinar hosted by software company Kukui, Friedman says shops need to know how

Jobber_News   Feature Business ManagementJobbers & WDs

Deepening the Talent Pool
June 22, 2019 by Adam Malik

By Adam Malik A bright future awaits the automotive aftermarket – provided the industry can seize the opportunities. A common problem is the lack of young talent. Jobbers can’t find reliable people to work in their stores, shops can’t find

CARS_Magazine   Feature New Products

Category Focus: Tech Tools
June 22, 2019 by Allan Janssen

Recently released products in the automotive service tool space include a new input shaft seal installer from OTC, an off-highway diagnostic package from Bosch, mid-torque impact wrench from Milwaukee Tools and a cordless impact wrench from Chicago Pneumatic. Welcome to AutoService World’s Category

Feature Auto Repair & ServiceVehicle Technology

Could artificial intelligence have a place in your shop?
June 16, 2019 by Jacob Stoller

In Part 1 of 7 in an exclusive new series sponsored by Chevron, reporter Jacob Stoller looks at how artificial technology could be applied by independent auto repair shops.

Jobber_News   Feature Jobbers & WDsService Advisor and SellingVehicle Technology

Oil and Filter Market is Continually Evolving
June 14, 2019 by Allan Janssen

  By Adam Malik Summer is time for a lot of things, including DIY oil changes. Across Canada, auto enthusiasts and would-be mechanics are gearing up for to do oil and filter jobs in their driveways. The first thing they’re

CARS_Magazine   Feature Business ManagementService Advisor and Selling

GREENWOOD: Welcome to the New Aftermarket
June 14, 2019 by Allan Janssen

By Bob Greenwood, AMAM Isn’t it amazing how much change has taken place in our industry just in the past three years, and how much disruption is entering the aftermarket? Change and disruption will challenge shop owners at a truly

Jobber_News   Feature Business ManagementService Advisor and SellingVehicle Technology

Better Selling: Ending the Confusion Over TPMS
June 14, 2019 by Allan Janssen

By Adam Malik It’s enough to make some people want to pull their hair out. Lighting up support lines at tire pressure monitoring system manufacturers is the confusion around programming and relearning sensors to vehicles. It can be confusing to

CARS_Magazine   Feature Auto Repair & ServiceMarket Research & StatisticsNews Oddities

The More Things Change: Spark Plugs
June 14, 2019 by Allan Janssen

Our latest walk down memory lane takes a look at how the manufacturing and marketing of spark plugs has changed over the years. May 2019: Spark Plugs   The more things change? Take a look back at the quaint old

Jobber_News   Feature CommentaryJobbers & WDs

Jobbers… Your customers need help!
June 9, 2019 by Allan Janssen

By Allan Janssen The list of challenges facing the automotive aftermarket is long and familiar. It starts with rapidly advancing technology and a shortfall in skilled labour. For owners and managers of repair shop owners, those are the first two

Jobber_News   Feature Commentary

COMMENTARY: Time For An Industry Makeover
June 4, 2019 by Adam Malik

Your customers don’t need a new Johnson Rod. They need a better preventive maintenance strategy!

CARS_Magazine   Feature AnnouncementsMarket Research & StatisticsNews Oddities

NUMBERS: Statistics about the work we do
June 4, 2019 by Allan Janssen

56% Percentage of consumers who would have to borrow from a line of credit, a family member, or a friend in order to pay for a $1,000 repair. AdvantageWon   11.7 years Average age of U.S. cars and light trucks