Auto Service World

Features

Jobber_News   Feature Vehicle Technology

What will the driverless future look like?
July 29, 2019 by Adam Malik

By Adam Malik A number of high-profile crashes involving autonomous technology have pumped the brakes on excitement levels for such vehicles. Support for autonomous vehicles has stalled around the world. According to the 2019 Deloitte Global Automotive Consumer Study, opinion…
Jobber_News   Feature Association NewsVehicle Technology

New AASA council rides tech wave
July 29, 2019 by Adam Malik

By Adam Malik While the automotive aftermarket future is bright, it’s also increasingly complex, rapidly evolving, and digitally reliant. Enter the Mobility Technology Council (MTC), a new organization launched exclusively to help aftermarket companies make the most of what lies…
CARS_Magazine   Feature Heavy DutyNew Products

Category Focus: Heavy Duty Oil & Filter
July 29, 2019 by Allan Janssen

Recently released products in the heavy duty oil and filter space include a new oil absorbant mat from Design Engineering, a new line of heavy duty oils from Petro-Canada Lubricants, a new cleanable filter from Mann+Hummel, and a new heavy…
Auto_Service_World   Feature Auto Repair & ServiceOE newsTraining & ApprenticeshipVehicle Technology

Acquiring know-how in the virtual world
July 15, 2019 by Allan Janssen

In the third of a series of articles sponsored by Chevron, reporter Jacob Stoller looks at the technology used to power realistic gaming environments… and when it might be coming to the automotive repair shop. By Jacob Stoller Picture this…
CARS_Magazine   Feature Auto Repair & ServiceService Advisor and SellingVehicle Technology

When emissions programs end… what then?
July 3, 2019 by Allan Janssen

By Allan Janssen As Canada’s largest emissions testing program shuts down, the sale of oxygen sensors in the country’s largest consumer market is likely to take a big dip. Shops that did a lot of Ontario Drive Clean business may…
Feature Auto Repair & ServiceBusiness ManagementVehicle Technology

All signs point to growing fleet work
July 1, 2019 by Allan Janssen

In the second of a series of articles sponsored by Chevron, reporter Jacob Stoller looks at how the growth of corporate fleets will impact the business strategies of successful auto repair shops. By Jacob Stoller Whether or not one believes…
CARS_Magazine   Feature Auto Repair & ServiceBusiness ManagementService Advisor and Selling

Avoiding Phone Fails
June 22, 2019 by Allan Janssen

By Allan Janssen Despite advances in communication technology, the telephone isn’t going away anytime soon, says customer service trainer Nancy Friedman. The guest speaker on a recent webinar hosted by software company Kukui, Friedman says shops need to know how…
Jobber_News   Feature Business ManagementJobbers & WDs

Deepening the Talent Pool
June 22, 2019 by Adam Malik

By Adam Malik A bright future awaits the automotive aftermarket – provided the industry can seize the opportunities. A common problem is the lack of young talent. Jobbers can’t find reliable people to work in their stores, shops can’t find…
CARS_Magazine   Feature New Products

Category Focus: Tech Tools
June 22, 2019 by Allan Janssen

Recently released products in the automotive service tool space include a new input shaft seal installer from OTC, an off-highway diagnostic package from Bosch, mid-torque impact wrench from Milwaukee Tools and a cordless impact wrench from Chicago Pneumatic. Welcome to AutoService World’s Category…
Feature Auto Repair & ServiceVehicle Technology

Could artificial intelligence have a place in your shop?
June 16, 2019 by Jacob Stoller

In Part 1 of 7 in an exclusive new series sponsored by Chevron, reporter Jacob Stoller looks at how artificial technology could be applied by independent auto repair shops.
Jobber_News   Feature Jobbers & WDsService Advisor and SellingVehicle Technology

Oil and Filter Market is Continually Evolving
June 14, 2019 by Allan Janssen

  By Adam Malik Summer is time for a lot of things, including DIY oil changes. Across Canada, auto enthusiasts and would-be mechanics are gearing up for to do oil and filter jobs in their driveways. The first thing they’re…
CARS_Magazine   Feature Business ManagementService Advisor and Selling

GREENWOOD: Welcome to the New Aftermarket
June 14, 2019 by Allan Janssen

By Bob Greenwood, AMAM Isn’t it amazing how much change has taken place in our industry just in the past three years, and how much disruption is entering the aftermarket? Change and disruption will challenge shop owners at a truly…