Auto Service World

Features

CARS_Magazine   Feature Business Management

Are you doing what the best shop owners are doing?
July 14, 2020 by Allan Janssen

  By Bob Greenwood, AMAM Do you sometimes worry about the financial stability of your business? You might have reason to if a significant number of your shop customers aren’t paying their statements in full each month, or are actually…
Jobber_News   Feature Business ManagementService Advisor and Selling

Taking charge of Battery Sales
July 7, 2020 by Allan Janssen

Modern car batteries have an increasingly complex job description. Once needed simply to provide power to crank the engine, they now need to provide power continuously to dozens if not hundreds of sources. From navigation and entertainment devices to heaters,…
Jobber_News   Feature Jobbers & WDsSupplier News & Announcements

Best practice: Touching base with your customer
July 7, 2020 by Allan Janssen

By Allan Janssen How often do jobbers get a chance to hear the unvarnished views that automotive service providers have about their relationship with suppliers? Actually, it happens all the time. There are frequent opportunities to get a “service providers…
CARS_Magazine   Feature Auto Repair & ServiceVehicle Technology

Code Clearing: Finding the solution in the fine print
July 6, 2020 by Allan Janssen

By Jordan Coseni There’s a reason a lot of technicians dread having to diagnose emissions-related failures on light duty diesel trucks and vans. These vehicles can send confusing signals, and codes can be difficult to clear. Over the past year…
CARS_Magazine   Feature Market Research & Statistics

By the Numbers: What’s the toughest ADAS calibration to do?
June 30, 2020 by Allan Janssen

    1,914,357 Number of light vehicles sold in Canada in 2019, a decrease of 3.6% from 2018, and the second annual decrease in a row. DesRosiers Automotive Consultants   5.2 million While it wasn’t a great year for new…
Jobber_News   Feature Business ManagementJobbers & WDsVehicle Technology

What will your next fleet look like?
June 29, 2020 by Allan Janssen

By Anne Mellano Amazon recently announced the order of 100,000 electric vans to be delivered by 2030. For perspective, that’s more vehicles than FedEx currently uses worldwide. The fleet world is increasingly enamoured with electric vehicles, particularly business like the…
CARS_Magazine   Feature Business ManagementService Advisor and Selling

Connecting with your customers
June 18, 2020 by Peter Bulmer

By Peter Bulmer Getting new customers into your shop is always a challenge. Even after spending the time to make sure that your prices are right, your service offering is balanced, your curb appeal is great, and your waiting area…
CARS_Magazine   Feature Auto Repair & Service

Test and Charge: Ramping up battery sales
June 4, 2020 by Allan Janssen

By Allan Janssen If you don’t have a battery test program, where you check the status of every battery that comes through your doors, you are probably missing out on a lot of battery sales. More importantly, your customers are…
CARS_Magazine   Feature Auto Repair & ServiceVehicle Technology

Preparing for ADAS
May 26, 2020 by Allan Janssen

By Jacob Stoller An aspiring tech watches as a vehicle service professional conducts an advanced driver assistance system (ADAS) calibration. Amazed at the technology, the young job candidate can’t contain his enthusiasm any longer. “I want to do every one…
CARS_Magazine   Feature Association News

AIA Report offers insight into Consumer Behaviour
May 25, 2020 by Allan Janssen

  By Allan Janssen A new AIA study suggests a strong and ongoing focus on customer loyalty will not only help automotive businesses survive, but will allow them to thrive in an increasingly competitive field. “At Your Service” is the…
CARS_Magazine   Feature Industry TrendsMarket Research & Statistics

NUMBERS: EVs could equal ICE vehicles by 2038
May 21, 2020 by Allan Janssen

  42% Percentage of Canadian jobs at high risk of becoming automated. Some 36% of jobs are at low risk, less vulnerable to automation. 1% of jobs could become fully automated. Brookfield Institute for Innovation + Entrepreneurship   2038 Approximately…
Jobber_News   Feature Consumer trendsIndustry TrendsMarket Research & Statistics

Report finds driver confusion over vehicle data
May 20, 2020 by Allan Janssen

  Nearly three-quarters of Canadian consumers believe they should own the data their vehicles produce, according to a survey commissioned by the Automotive Industries Association of Canada (AIA). Some 74% of 2,061 survey respondents believe they’re the rightful owners of…