Auto Service World
News   June 12, 2018   by Adam Malik

Excitement missing for automated vehicles: survey

While carmakers seem to be hyped up about the idea of self-driving vehicles, it seems there is a sizeable number of consumers who don’t share the same excitement, according to a recent survey.

A CarGurus survey found that nearly four in five (79 per cent) car owners are not excited about self-driving cars. Further, 84 per cent of car owners say they definitely will not or probably will not own a self-driving car in the next 5 years and 59 per cent say the same for a 10-year window.

More than 1,800 people in the U.S. were surveyed in April.

When it comes to trust, 27 per cent don’t put faith in any company. About a quarter, 24 per cent, trust Tesla, with 9 per cent trusting Toyota, 6 per cent with General Motors and 5 per cent for Waymo, Google’s self-driving venture.

Why? Safety seems to be a top concern. After the survey came out, reports of Tesla crashing while in Autopilot mode came to the forefront. There was also the recent fatality from the Uber incident, which happened shortly before the survey took place.

More than 80 per cent of respondents said safety was their biggest concern, with another 47 per cent noting that the technology is not ready. On the other hand, safety was noted by 64 per cent of those who were excited about self-driving vehicles, with having a productive commute appealing to 58 per cent of respondents.

“The data showed strong opinions and overall trepidation about self-driving cars,” said Madison Gross, senior manager of consumer insights at CarGurus.  “As is often the case with new technology, exposure seems to build comfort. Even though some early adopters are very excited about self-driving cars, the majority of the general public will need time to become more comfortable around them.”

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