Auto Service World
News   July 16, 2017   by Allan Janssen

Doug Betts to lead automotive research at J.D. Power

XIO Group, a London headquartered global private equity firm, has announced that its portfolio company, J.D. Power, has affirmed Doug Betts as leader of Automotive for J.D. Power.

Betts, a veteran automobile and technology executive, was named senior vice president in February.

He now leads the strategy and operations for J.D. Power’s entire automotive division, which includes the Americas, Europe and Asia Pacific, focusing on enhancing the company’s data and analytics arm to lead the firm forwards during the technological revolution facing the auto industry.

XIO Group partner and CEO Joseph Pacini said, “Doug is an experienced veteran of both the auto and technology industries and his background has prepared him to drive J.D. Power’s unique and proprietary big data and analytics solutions for the continuously changing global automotive market.”

According to Carsten Geyer, a partner of XIO Group, “The disruptive and constantly evolving technology facing the global auto market is unprecedented. J.D. Power’s auto team is uniquely positioned to analyze and advise its global customers on the rapidly changing auto market, particularly for the younger generation of new car buyers. Doug’s leadership will allow J.D. Power to further drive customer satisfaction, growth and profitability, particularly serving a younger and emerging generation of car buyers. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability.”

Prior to joining J.D. Power, Betts was an executive of Apple’s global operations team, where he helped lead the introduction of Apple’s latest product innovations. He brings to J.D. Power vast experience and detailed knowledge of both the technology as well as the automotive industry, having also held several senior executive roles in global manufacturing and quality at FCA-Chrysler, Nissan Motor Corp, Toyota Motors, Michelin Tire and General Motors.

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. Those capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power is headquartered in Costa Mesa, Calif., and has offices serving North/South America, Asia Pacific and Europe. J.D. Power is a portfolio company of XIO Group, a global alternative investments and private equity firm headquartered in London.


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