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Podcast: David Tobin on reducing unnecessary returns
September 28, 2020 by Allan Janssen

 Auto Service World · 028 David Tobin on the industry-wide problem of warranty abuse       Thousands of times every working day technicians across North America return perfectly good parts as defective. Whether for reasons of confusion, expediency,

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ASW Podcast: Sahas Katta on the future of telematics
September 24, 2020 by Allan Janssen

 Auto Service World · 027 Sahas Katta on the future of telematics       Sahas Katta founded Smartcar – a mobility software company – with his brother Sanketh in 2015. Its application programming interface is a “way in”

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ASW Conversation: Sahas Katta on the future of telematics
September 21, 2020 by Allan Janssen

 Auto Service World · 027 Sahas Katta on the future of telematics       Sahas Katta founded Smartcar – a mobility software company – with his brother Sanketh in 2015. Its application programming interface is a “way in”

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ASW Conversations: Cam Young on the impact of the pandemic
September 17, 2020 by Allan Janssen

Auto Service World · ASW 026 Cam Young on the impact of the pandemic     As national sales manager for traditional aftermarket for Bosch Auto Parts, Cam Young has been able to see how the pandemic has impacted everyone

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ASW Podcast: Cam Young on the impact of the pandemic
September 14, 2020 by Allan Janssen

Auto Service World · ASW 026 Cam Young on the impact of the pandemic     As national sales manager for traditional aftermarket for Bosch Auto Parts, Cam Young has been able to see how the pandemic has impacted everyone

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ASW Conversations: Nhu Nguyen on the road to Porsche
September 10, 2020 by Allan Janssen

 Auto Service World · 025 Nhu Nguyen on the road to Porsche     Porsche technician Nhu Nguyen followed her passion for fixing broken things into the automotive repair world. She’s now a technician at a Toronto-area Porsche dealership,

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ASW podcast: Nhu Nguyen on the road to Porsche
September 7, 2020 by Allan Janssen

 Auto Service World · 025 Nhu Nguyen on the road to Porsche     Porsche technician Nhu Nguyen followed her passion for fixing broken things into the automotive repair world. She’s now a technician at a Toronto-area Porsche dealership,

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ASW Conversations: David Lawes on ‘Ken the Mechanic’
September 3, 2020 by Allan Janssen

   David Lawes, CEO of the B.C. Used Oil Management Association, talks about an innovative series of videos featuring a hilarious technician named “Ken the Mechanic” who discusses the recyclability of motor oil. The videos make the point that

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ASW Conversation: David Lawes on B.C.’s ‘Ken the Mechanic’
August 31, 2020 by Allan Janssen

   David Lawes, CEO of the B.C. Used Oil Management Association, talks about an innovative series of videos featuring a hilarious technician named “Ken the Mechanic” who discusses the recyclability of motor oil. The videos make the point that

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ASW Conversations: Tim Brough on innovative shop marketing
August 27, 2020 by Allan Janssen

  Tim and Becky Brough, owners of Reliance Automotive in Hamilton, Montana hit a home run with their spirited “Who is Becky!” marketing campaign earlier this month. The campaign, which started with a sarcastic road sign and culminated in hundreds

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ASW Conversation: Tim Brough on innovative marketing
August 24, 2020 by Allan Janssen

  Tim and Becky Brough, owners of Reliance Automotive in Hamilton, Montana hit a home run with their spirited “Who is Becky!” marketing campaign earlier this month. The campaign, which started with a sarcastic road sign and culminated in hundreds

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ASW Conversation: J.F. Champagne on the mandatory certification of shops
August 20, 2020 by Allan Janssen

Further Reading: AIA optimistic about mandatory certification of shops AIA Canada is working with industry to convince the Ontario government that mandating the certification of collision shops will help reduce the hight cost of insurance in that province. If the