Auto Service World

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Market Research & Statistics

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EVs can help significantly reduce GHG emissions: Report
October 15, 2021 by Adam Malik

Increasing use of passenger electric vehicles offers the greatest potential to reduce greenhouse gas emissions in the most cost-effect manner, says a new report. In addition, by decarbonizing the electrical sector and industry and building electrification, CO2 emissions could fall

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From niche to mainstream: When electrics and hybrids will be major players
October 8, 2021 by Adam Malik

Alternative power vehicles currently make up upwards of 5 per cent of vehicle sales in the U.S. But that number is expected to jump to 45 per cent by the middle of the next decade, says a new report. In

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New vehicles are scarce. What are buyers doing?
October 8, 2021 by Adam Malik

Shoppers in the market for the new vehicle are simply leaving the market, according to a new report. About half of those looking to buy new are opting to hold off on their purchase and may return in a few

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Here’s how much people are now driving their cars
October 1, 2021 by Adam Malik

Canadians were driving almost as much earlier this year as they did during the same time pre-pandemic, a new report suggests. According to the latest quarterly numbers from National Vehicle Kilometres Traveled Metrics – 2019 To 2021, the average daily

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How used car sales are trending
September 30, 2021 by Adam Malik

Used cars sales are bouncing back to pre-pandemic levels, according to a new report. This is continued good news for the automotive aftermarket. More used vehicles on roads mean automotive service and repair shops are likely to see a greater

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How much supplier disruptions are hurting repair shops
September 28, 2021 by Adam Malik

Automotive repair shops and their customers are feeling the effect of global supply disruptions, a recent survey suggests. IMR Automotive Market Research interviewed 500 independent automotive repair shops in the United States and found it’s taking longer to service and

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ASW Conversations: How shop business has changed
September 23, 2021 by Adam Malik

Auto Service World · ASW Conversations: How shop business has changed On the latest episode of ASW Conversations, our host and publisher Peter Bulmer speaks with J.D. Ney, the Canadian automotive practice lead at J.D. Power. A recent study from

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Where independent shops rank in satisfaction
September 21, 2021 by Adam Malik

Satisfaction overall in having vehicles serviced remains unchanged as independent shops had a strong showing in a recent study. Satisfaction with non-dealers averages a score of 796 out of 1,000 on the J.D. Power 2021 Canada Customer Service Index—Long-Term (CSI-LT)

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Here’s how much shops saw business drop
September 16, 2021 by Adam Malik

Despite the reduction, the independent aftermarket saw some gains when compared to dealerships

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Hyundai enhances hydrogen push. Can it work?
September 16, 2021 by Adam Malik

An analyst called Hyundai Motor Group’s recently announced plan to popularize hydrogen fuel cells in commercial vehicles in the next few years a “bold move,” but one that may be difficult to pull off. What the company has going for

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What EV sales need to look like to reach new U.S. goals
August 25, 2021 by Adam Malik

In an added sign of how many electric vehicles the aftermarket may soon be servicing, almost one-in-five of American vehicle sales in the next five years need to be battery electric vehicles if carmakers are to reach new climate goals

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When can the aftermarket expect normalcy? One expert’s guess…
August 18, 2021 by Adam Malik

The automotive aftermarket is in for at least another year of uncertainty and increased prices, according to an industry observer. A culmination of issues — ranging from lack of shipping containers to rail congestion to changing consumer habits to the