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Gustafson’s Auto Clinic: Shop of the Year
December 20, 2022 by Adam Malik

Congratulations to Gustafson’s Auto Clinic as the 2022 Shop of the Year! The annual award handed out by CARS went to this shop in Athabasca, Alberta, about 90 minutes north of Edmonton. Run by Stacey and Kevin Gustafson, the second-generation

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Howard Laster to retire
December 19, 2022 by Adam Malik

The head of Continental’s automotive aftermarket business in North America is calling it a career after 45 years. The company announced that Howard Laster will retire at the end of this year. He has been with Continental for the last

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CRP names innovation director
December 19, 2022 by Adam Malik

CRP Automotive recently named Christian Eichstaedt as its director of innovation for its automotive business. He will be responsible for continuing to build CRP Automotive’s reputation as an innovative supplier in the automotive aftermarket by developing relationships with technicians professionals

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360-view camera calibrations from John Bean
December 19, 2022 by Adam Malik

The John Bean Tru-Point ADAS Calibration System now has 360-view camera calibrations to complete jobs more quickly and easily. The software update allows for procedures to be done without the use of lasers, tape measures, plumb-bobs or drawing on the

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NRS adds more vehicles to coverage
December 19, 2022 by Adam Malik

NRS Brakes added 18 new part numbers that will cover 11.7 million vehicles with its galvanized Premium Brake Pads line. Vehicles now covered range from the 2003-2006 Infinity FX35 all the way up to the 2021-2022 Ford F-150. Makes include

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Customizable accessory case from Milwaukee
December 19, 2022 by Adam Malik

Milwaukee Tool has introduced new customizable accessory cases for all drilling and driving sets. It is designed for use in Packout storage solutions, featuring easy bit removal and adjustable rows for customization of accessory storage. Users will have six options

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OTC releases new clutch alignment tool
December 19, 2022 by Adam Malik

OTC has introduced a new clutch alignment tool set that is designed to help technicians servicing cars and trucks. The tool is made from high quality and durable material. It’s designed to properly align single disc clutches on both foreign and domestic cars and trucks. The tapered cone design and diversity of the two-step pilot bearing adapters helps technicians further expand

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The latest on the chip shortage
December 16, 2022 by Adam Malik

With fewer chips, OEs target high-margin vehicles, raising consumer prices

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UAF’s new officers for 2023
December 16, 2022 by Adam Malik

The University of the Aftermarket Foundation (UAF) board of trustees has elected its officers for fiscal year 2023. The official confirmation vote was held during the UAF board of trustees meeting at the end of October in Las Vegas ahead

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Jobber News: Read the Nov/Dec 2022 issue now!
December 16, 2022 by Adam Malik

The last issue of the year for 2022 of Jobber News has arrived. It should have already reached your mailbox, where you can read all about the Jobber of the Year, Fortin’s Supply. If not, be sure to check out

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How to respond to a customer complaining about price
December 15, 2022 by Adam Malik

A common scenario for shops: The service advisor breaks down the cost of the job to the customer. They say the labour will cost a certain amount per hour and the part is X number of dollars. The customer is

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Used values flatten out last month
December 15, 2022 by Adam Malik

On one hand, the value of used vehicles didn’t increase an appreciable amount. On the other, that means they didn’t decrease and used values are still relatively high. November’s used vehicle values came in more or less flat, according to