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Topic
Jobbers & WDs
News Auto Repair & ServiceBusiness ManagementJobbers & WDs Tips to get rid of the ‘muck’ in your shop
May 3, 2022 by
Adam Malik
Is your shop a mess? Are techs walking from one end of the shop to the other to get tools, supplies and parts? They’re wasting a lot of time and losing your shop money, experts warned. Frank Scandura, owner of…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsInternational NewsJobbers & WDsSupplier News & Announcements The biggest challenges facing shops
May 3, 2022 by
Adam Malik
Parts shortage is the biggest challenge facing automotive repair and service shops going forward, according to a recent survey of shops in the United States. IMR surveyed independent automotive repair shops in February to get insight into what they believe…
News Auto Repair & ServiceJobbers & WDsSupplier News & Announcements KYB launches new rewards for parts pros
May 2, 2022 by
Adam Malik
Automotive parts professionals will have a chance to earn extra cash from KYB through its latest promo. The shocks and struts manufacturer is continuing its 2022 national promotion schedule with the launch of Strut-Plus Rewards. From May 1-30, KYB will…
News Auto Repair & ServiceJobbers & WDsSupplier News & Announcements Milwaukee adds new hooks and picks options
May 2, 2022 by
Adam Malik
Milwaukee Tool is expanding its automotive technician hand tools lineup to feature four new hose picks and two new sets. The hose pick sets offer a puncture protection flat hose pick that eases user frustration and reduces the frequency of…
News Auto Repair & ServiceJobbers & WDsSupplier News & Announcements OTC introduces new high-lift transmission jack
May 2, 2022 by
Adam Malik
OTC has released the new TJH10, a 1,000-lb capacity high-lift transmission jack. It is ideal for securely positioning a load to remove or install transmissions. The jack features a universal saddle with large, easy to grip knobs to adjust the…
News Auto Repair & ServiceConsumer trendsEventsJobbers & WDsSupplier News & Announcements Can customers handle price increases as inflation continues?
April 29, 2022 by
Adam Malik
Inflation doesn’t show any signs of slowing down but it doesn’t appear consumers are changing their purchasing habits as a result, according to financial experts speaking at a recent aftermarket conference. While the COVID-19 pandemic isn’t over, consumers are feeling…
News Auto Repair & ServiceBusiness ManagementEventsJobbers & WDs Two key questions to ask when a customer enters the shop
April 28, 2022 by
Adam Malik
Do you know what each one of your customers expect or desire from their vehicle? If not, your chances of future sales are not great, warned shop coaches. When a customer brings their vehicle to your shop, the service advisor…
News Auto Repair & ServiceCollisionConsumer trendsJobbers & WDsSupplier News & Announcements How distracted Canadians are when driving
April 28, 2022 by
Adam Malik
More than four-in-five Canadians admit to driving distracted and more than half see it as more dangerous than impaired driving, according to a pair of new surveys. The fourth annual distracted driving report from RatesDotCa found that 83 per cent…
News Auto Repair & ServiceConsumer trendsIndustry TrendsJobbers & WDsMarket Research & StatisticsSupplier News & Announcements What Canadians are saying about how much they’ll drive
April 27, 2022 by
Adam Malik
The pandemic and the need to commute to the office are influencing how much Canadians are driving and what kind of vehicle they want to own, according to a recent survey. Nearly half (48 per cent) of Canadians told a…
News Auto Repair & ServiceConsumer trendsElectric VehiclesIndustry TrendsJobbers & WDsSupplier News & Announcements EV sales on the rise, stats show
April 27, 2022 by
Adam Malik
While there has been much talk recently about an increased interest in electric vehicles, there is now data that is indeed showing an upward trend. Sales of EVs were up 60 per cent in 2021, according to Statistics Canada. In…
News Auto Repair & ServiceElectric VehiclesJobbers & WDsSupplier News & AnnouncementsVehicle Technology New NAPA brand to service EVs, hybrids
April 26, 2022 by
Adam Malik
NAPA has officially launched its new banner in Canada to specifically service and repair electric and hybrid vehicles. The NexDrive banner is a network of automotive service centers for next-generation vehicles. As Canadians report greater interest in electric vehicles and…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsService Advisor and Selling Why you need set customer expectations
April 26, 2022 by
Adam Malik
If you don’t set a customer’s expectations on your terms, you’re going to have to live up to their expectations on their terms, says a shop owner and coach. A customer may have come in for an oil change and…