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Topic
Business Management
News Auto Repair & ServiceBusiness ManagementSupplier News & Announcements Shop-ware, Voyomotive announce partnership
May 30, 2022 by
Adam Malik
Shops can now use Voyo cellular telematics controllers to implement vehicle data remotely into their Shop-Ware system after a partnership was announced between Shop-ware and Voyomotive. Features include service-related PIDs, scan tool level diagnostics, and third-party predictive analytics. Shop-Ware recently…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsService Advisor and SellingSupplier News & Announcements Are your repair orders easy to read? Probably not
May 26, 2022 by
Adam Malik
It’s important to the customer that you improve this area. Here are some tips…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsMergers and AcquisitionsSupplier News & Announcements Long-time Bestbuy member joins Uni-Select
May 25, 2022 by
Adam Malik
After more than half a century as part of the Bestbuy family, Colonial Auto Parts will move under the Uni-Select banner. Uni-Select made the announcement on May 24 that it had “entered into a strategic agreement” with Colonial Garage &…
News Auto Repair & ServiceBusiness ManagementJobbers & WDs This shop coach wants you to offer a huge warranty
May 24, 2022 by
Adam Malik
Go big or go home. That was the message from a shop coach at a recent conference to shop owners when it comes to offering warranties for your services. Bryan Stasch, vice president of product and content development at the…
News Auto Repair & ServiceBusiness ManagementJobbers & WDs Why shops need a quality control system for customer vehicles
May 19, 2022 by
Adam Malik
Shops without quality control checks risk turning off customers and losing them forever, experts recently warned. Forgetting to change the oil change sticker or not resetting a light are simple mistakes. Everyone makes mistakes. These are humans working on the…
News Association NewsAuto Repair & ServiceBusiness ManagementJobbers & WDsMilestones & AwardsSupplier News & Announcements AIA Canada gives highest honour to Bob Greenwood
May 17, 2022 by
Adam Malik
The late Bob Greenwood was recognized with the Distinguished Service Award from the Automotive Industries Association of Canada. The award is presented to those who provide outstanding leadership that contributes to the growth and development of the Canadian automotive aftermarket.…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Why efficiency is the best gauge of your shop
May 17, 2022 by
Adam Malik
A shop can be productive in a day. But is it being efficient over a wider scope? That’s what Bryan Stasch, vice president of product and content development at the Automotive Training Institute, wants shops to measure themselves on. Productivity…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Why you need an SOP, and in writing
May 12, 2022 by
Adam Malik
There is nothing that a shop owner does in their business for which there shouldn’t be a standard operating procedure in place, according to a well-known shop coach. “SOPs are what give us that defining of the repeatable tasks to…
News Auto Repair & ServiceBusiness ManagementEvents How one mistake can ruin the customer relationship
May 10, 2022 by
Adam Malik
Disney World is supposed to be the most magical place in the world. Imagine going there and having a great day. But as you walk out, Mickey Mouse punches you in the head. All the good feelings are gone because…
News Auto Repair & ServiceBusiness ManagementConsumer trendsIndustry TrendsJobbers & WDsSupplier News & Announcements The effect of high gas prices on auto repair
May 10, 2022 by
Adam Malik
High gas prices will affect how consumers view auto repair needs in a few ways, according to a recent report. An Aftermarket iReport from Lang Marketing listed the mode of repair, how auto repairs are purchased, and where do-it-for-me (DIFM)…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements How Canadians are re-evaluating their careers
May 4, 2022 by
Adam Malik
The so-called ‘great resignation’ has seemingly turned into the ‘great re-evaluation,’ according to a new survey from an employment solutions company. And aftermarket companies are finding themselves having to adjust. Employees are in the driver’s seat when it comes to…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Take the Annual Jobber Survey today
May 4, 2022 by
Adam Malik
Attention jobbers: Take our survey so shops can better understand your needs, challenges and how you’re helping them navigate forward