Auto Service World

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Business Management

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Carparts family in northern U.S. grows bigger
May 9, 2019 by Renee Montague

Carparts Distribution Center, a New England-based chain of parts stores, has acquired Motor Supply Company, effective April 1, 2019 This acquisition will bring nine new stores to Carparts’ operations. Motor Supply, a long-time customer of Carparts, has been owned and

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Cardone plans for growth with new majority owner
May 3, 2019 by Renee Montague

Philadelphia-based parts maker Cardone Industries has a new majority owner in Brookfield Business Partners. Brookfield’s first quarter 2019 financial results, released May 1, mentioned the purchase of the company which was founded by Michael Cardone with his late father, Michael

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More automotive service is being booked online
April 30, 2019 by Allan Janssen

Data analysts at Frost & Sullivan expect upwards of US$400 million in service work to be booked online worldwide. Europe leads the way in what Frost & Sullivan calls “the Uberization of vehicle services.” There is growing consumer acceptance there

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Independent shops get mixed review from consumers: Lang
April 29, 2019 by Allan Janssen

Independent repair shops are not only perceived as a low-cost alternative for professional repair and maintenance services, they’re also fair. That’s the conclusion of the latest polling by data firm Lang & Associates. In the most recent Lang Aftermarket iReport,

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Cox Automotive study reveals shifting car buyer attitudes
April 25, 2019 by Allan Janssen

Study finds 70% of U.S. consumers who purchased a new or used vehicle from a franchise dealer did not return there for service business in the subsequent year.

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Being a professional: New season of Greenwood’s Garage kicks off
April 16, 2019 by Adam Malik

Think you know all there is to know about the automotive repair and service world? Bob Greenwood would argue that’s a dangerous position to take in the modern automotive aftermarket. Know-it-alls are people who have stopped learning. These days you

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S3 Ep 1 | How to be Professional
April 15, 2019 by Adam Malik

Being a professional is much more than knowing your stuff. It’s expanding your knowledge, attending courses, interacting with industry people and more. Being a know-it-all doesn’t help anyone, especially your business. “The fact is, when they conclude that they know

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Want to boost morale? Talk sports
April 5, 2019 by Adam Malik

Playoff season is approaching for pro hockey and basketball, baseball season is here and college basketball’s biggest tournament is heading to it’s pinnacle moment. Many people are drawn to sports at this time of year as favourite teams chase the

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Monkey business
April 1, 2019 by Bob Greenwood

There’s a whole generation of young managers that are increasingly frustrated. Here’s why.

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We’re looking for the 2019 Shop of the Year
March 28, 2019 by Allan Janssen

The search is on for the SHOP OF THE YEAR for 2019. We want to see what you’ve been up to in the last 12 months!

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Finalists named for Channel Excellence Award
March 27, 2019 by Adam Malik

The Automotive Aftermarket Suppliers Association will be crowning the first winner of a new award next week. Three finalists have been chosen for the AASA’s Channel Excellence Award, which recognizes collaboration and innovation in the aftermarket. The award, sponsored by

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BOOK REVIEW: Fly Free by Mister Transmission’s Randy Moore
March 26, 2019 by Allan Janssen

Self-help book offers nuggets of wisdom, drawn from a career of reading trends, anticipating change, and growing a business.