Auto Service World

Topic
Business Management

Auto Service World  Cars Magazine  Jobber News   News Business ManagementCovid-19Supplier News & Announcements

Disinfecting surfaces? Do it right!
March 23, 2020 by Allan Janssen

Sanitizing a surface doesn’t happen instantly. The maker of Spray Nine, a heavy duty cleaner, degreaser, and disinfectant commonly used in automotive repair shops, is reminding its customers that you have to leave the disinfectant on the surface long enough

Auto Service World  Cars Magazine  Jobber News   News Business ManagementConsumer trendsCovid-19

Audio Special: The new realities of retail
March 20, 2020 by Allan Janssen

In these unprecedented times, everyone’s looking for ideas on how to stay open and serve their clients while still being safe. We turned to management consultant Bob Greenwood to find out what he’s advising his clients. You can reach Bob

Auto Service World  Cars Magazine  Jobber News   News Association NewsAuto Repair & ServiceBusiness ManagementCovid-19Lead StoryLegislation Regulations

Auto parts and vehicle repairs more essential than ever, AIA says
March 19, 2020 by Allan Janssen

Auto parts and vehicle repairs are essential services, especially in a pandemic. That’s the message the Automotive Industries Association of Canada (AIA) is sending to legislators across the country, in an effort to ensure aftermarket businesses stay open even if

Auto Service World  Cars Magazine  Jobber News   News Business ManagementConsumer trendsCovid-19International NewsLead Story

Coronavirus update: Taking the temperature of the industry
March 18, 2020 by Allan Janssen

By Allan Janssen Auto repair shops across the country remain open, but a snap poll of jobbers across the country suggests fears of a complete shutdown are close to the surface. An already quiet March Break week has gotten uncomfortably

Auto Service World  Cars Magazine  Jobber News   News Business ManagementPeople & Profiles

Susan Hitchon joins AAEC as Ontario licensee
March 16, 2020 by Allan Janssen

Susan Hitchon has joined the Automotive Aftermarket E-Learning Centre (AAEC) as the Ontario licensee of AAEC’s library of management resources. The incoming chairman of the Automotive Industries Association of Canada (AIA) and a former executive with Sensata Technologies, will provide

Auto Service World  Cars Magazine  Jobber News   News Business ManagementCommentaryLead Story

Greenwood’s Garage: Are you headed for trouble?
March 4, 2020 by Auto Service World

By Bob Greenwood Shop owners who monitor their numbers properly on a monthly basis are more in control of their destiny than they may think. If they study the year-to-date trends that their numbers offer, they won’t be driving in

Auto Service World  Cars Magazine  Jobber News   News Business ManagementConsumer trendsCustomer RelationsLead StoryService Advisor and Selling

Greenwood’s Garage: Why CRM matters
February 26, 2020 by Bob Greenwood

Customer relationship management starts and ends with effective communication, management consultant Bob Greenwood says in his latest Greenwood’s Garage video. It’s an enormous topic affecting all businesses.     “It is important to acknowledge that your business is built on

Auto Service World  Cars Magazine  Jobber News   Video Business ManagementConsumer trendsCustomer Relations

Greenwood’s Garage | Season 3 | Episode 13 – Why CRM Matters
February 25, 2020 by Bob Greenwood

Why CRM Matters! Customer relationship management starts and ends with effective communication, management consultant Bob Greenwood says in his latest Greenwood’s Garage video. It’s an enormous topic affecting all businesses.     “It is important to acknowledge that your business

Auto Service World  Cars Magazine  Jobber News   News Business ManagementConsumer trendsService Advisor and Selling

New program automatically texts inspection results to customers
February 14, 2020 by Allan Janssen

Hunter Engineering Company and Kimoby have announced a new integration to automatically send inspection results to customers via text. According to a joint announcement, the program solves a problem for busy shops where advisors may not always present inspection findings

Auto Service World  Cars Magazine  Jobber News   News Business ManagementLead StoryService Advisor and Selling

SELLING: How to gain your customer’s confidence
February 13, 2020 by donalee Moulton

Conversations are central to attracting new customers.

Auto Service World  Cars Magazine  Jobber News   News Business ManagementSupplier News & Announcements

Mitchell 1 opens registration for workshop in Florida
February 12, 2020 by Allan Janssen

Mitchell 1 will hold its first Shop Management Workshop April 30 – May 2 at the Rosen Center Hotel in Orlando, Florida. The training is designed for auto shop management software users who want to learn more advanced capabilities, shortcuts,

Auto Service World  Cars Magazine  Jobber News   News Business ManagementConsumer trendsLead StoryService Advisor and Selling

What do your female customers think of your shop?
February 12, 2020 by Allan Janssen

Women are the chief purchasing officers in their homes. Do they want to do business with you?