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Survey raises credibility concerns for industry
July 31, 2018 by Adam Malik

Young automotive engineers – particularly women – lack trust in their employer, according to a recent study

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When customers take shortcuts: new episode of EyeSpy
July 30, 2018 by Adam Malik

Innovative? Ill-advised? Thriftiness? You be the judge. We take a look at what happens when customers find their own solution to their car care problems. You won’t believe what some people do in the latest episode of EyeSpy: Life Hacks.

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Premium Guard acquires Auto 7
July 20, 2018 by Adam Malik

Automotive replacement parts supply network Premium Guard Inc. has acquired Florida-based Auto 7, Inc. a leading supplier of OEM automotive parts to the aftermarket. PGI, a privately owned company, offers retailers, buying groups, and warehouse distributors private label programs. All

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Protectionism may halt auto sales gains
July 19, 2018 by Adam Malik

Global auto sales are on the rise, but protectionist measures in the United States may be a wet blanket. Scotiabank Economist Juan Manuel Herrera made the warning in the 2018 Global Auto Report. “The growth in sales thus far in

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New graphical e-catalogue from Epicor
July 17, 2018 by Adam Malik

Epicor is looking to help users boost accuracy, efficiency and sales through its new PartExpert GFX eCatalog interface. It’s now available for Epicor Vision and Epicor Eagle users. Distributors, jobbers, service writers and others of any skill level can also

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Building business bridges: New episode of Greenwood’s Garage
July 17, 2018 by Adam Malik

Having problems executing in your business? You’re not alone. Developing strategy was an essential task for any shop owner. The problem was that execution of those ideas eluded too many. If you want to execute well, says Bob Greenwood in

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S2 Ep 4 | 5 Bridges Shops Must Cross
July 16, 2018 by Adam Malik

Need to know what you can do to make the connection between strategy and execution? In this episode of Greenwood’s Garage, Bob Greenwood introduces you to The Five Bridges. These competencies and characteristics are what help separate the best shops

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Connecting the dots between online & retail
July 10, 2018 by Adam Malik

Jobbers need to invest online, but also in store ‘to complete the circle’

Auto Service World  Cars Magazine  Jobber News   News Auto Repair & ServiceBusiness ManagementTraining & Apprenticeship

Just Ask Bob: What’s the best compensation strategy for service advisors?
July 10, 2018 by Allan Janssen

Management trainer Bob Greenwood has agreed to take your questions for an upcoming video series. If you’ve got a management question, now’s the time to send it in!

Auto Service World  Jobber News   Feature Business ManagementJobbers & WDs

Missing in action online
July 3, 2018 by Adam Malik

Go online and search for places to buy windshield wipers. What are the first five links you see? If it’s remotely similar to my experience, you saw a couple of big box retailers, an online retail giant and an e-commerce

Auto Service World  Cars Magazine  Jobber News   News Auto Repair & ServiceBusiness ManagementJobbers & WDsLegislation Regulations

Small biz group asks provinces to not be like feds
June 29, 2018 by Adam Malik

CFIB wants small business tax rate to be made available to SMEs regardless of existing passive investments

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Midwest shops excited about change, new association says
June 27, 2018 by Allan Janssen

ASA Midwest to change name to Midwest Auto Care Alliance in September, following decision to split from national group.