Auto Service World

Topic
Business Management

CARS_Magazine   Feature Business ManagementService Advisor and Selling

How routine work builds loyal customers
August 22, 2019 by Allan Janssen

By Allan Janssen The concept of customer loyalty – creating it, sustaining it, nurturing it – has been a hot topic in business circles since the dawn of capitalism. And even in the digital age, it has not lost its

Auto Service World  Cars Magazine  Jobber News   News Business ManagementSupplier News & Announcements

Bolt On Technology launches new website
August 21, 2019 by Renee Montague

Bolt On has launched a new website that gives visitors access to the company’s full range of products, peer success stories, training programs, and calendar of events. Included on the website is a feature which allows shop owners to select

Jobber_News   Feature Business ManagementJobbers & WDs

GREENWOOD: The blueprint for investment
August 20, 2019 by Allan Janssen

Jobbers can help their clients more than they may think when it comes to a shop being properly stocked. The problem, however, is that most shops don’t stock. There are unrealized benefits: eliminating wait times for deliveries, more on-hand products

Auto Service World  Cars Magazine  Jobber News   News Business Management

Greenwood: Growing Through Diversification
August 20, 2019 by Allan Janssen

Is your business model in a position to handle the change that is under way?

Auto Service World  Cars Magazine  Jobber News   News Business ManagementOE news

Majority stake in OEConnection is sold
August 15, 2019 by Renee Montague

Private equity firm, Genstar Capital will acquire a majority stake in OEConnection from Providence Equity Partners with Ford and GM to retain minority investments. OEConnection (OEC) was founded in 2000 to provide high-quality technology solutions to automakers and franchised dealers

Auto Service World  Cars Magazine  Jobber News   News Business Management

The points of the fraud triangle
August 13, 2019 by Adam Malik

Motivation, opportunity and rationalization: the recipe for disaster in your business.

Auto Service World  Cars Magazine  Jobber News   News Auto Repair & ServiceBusiness ManagementMarket Research & StatisticsNews Oddities

BY THE NUMBERS: Some facts about texting
August 13, 2019 by Allan Janssen

  3 minutes More than 90 percent of the time, texts are read within the first three minutes after receipt. Zipwhip, 2019 State of Texting Report   60% By far the most common business use of texting is to schedule

CARS_Magazine   Feature Business ManagementService Advisor and Selling

Five tips to providing five-star service
August 13, 2019 by Katie Mares

  By Katie Mares Most shop owners think offering a “five-star experience” carries an additional expense. It is perceived as the result of a retail strategy that leans toward luxury. But offering your customers a five-star experience doesn’t have to

Auto Service World  Cars Magazine  Jobber News   News Business ManagementService Advisor and Selling

How routine work builds loyalty
August 8, 2019 by Allan Janssen

Selling things like oil changes and brake jobs puts you in a great position to build loyal customers.

Jobber_News   Feature Business ManagementJobbers & WDsMilestones & AwardsPeople & Profiles

Our Jobber of the Year: It’s All About the Customer
August 8, 2019 by Allan Janssen

By Adam Malik At the end of the day, it’s all about your customer. Drew Currie, manager of Motorcade Industries’ Mississauga West branch, says what’s a jobber for if not to help make repair shop businesses better, meet customer needs

Jobber_News   Feature Business ManagementJobbers & WDs

Greenwood: Making Your Investments Pay Off
August 7, 2019 by Allan Janssen

By Bob Greenwood Many jobbers have a tendency to look at every dollar leaving their business as an expense, rather than an investment. This can be a scary attitude. It’s time to slow down and consider some math. Imagine talking

Auto Service World  Cars Magazine  Jobber News   News Business ManagementJobbers & WDs

GREENWOOD: The blueprint for investment
August 6, 2019 by Allan Janssen

Jobbers can help their clients more than they may think when it comes to a shop being properly stocked. The problem, however, is that most shops don’t stock. There are unrealized benefits: eliminating wait times for deliveries, more on-hand products