Auto Service World

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Business Management

CARS_Magazine   Feature Business ManagementPeople & Profiles

Next adventure for this innovative shop owner? Retirement
January 1, 2020 by Allan Janssen

By Allan Janssen Since 1975, Bruce Eccles has kept ‘the valley town’ of Dundas, Ont. moving. The owner of Eccles Auto Service has flourished in five different locations in and around his hometown over the years. The business now includes

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Winning websites offer marketing tips
December 26, 2019 by Jacob Stoller

By Jacob Stoller With all the hype about the “newness” of the digital age, it’s hard to believe that the world’s first website turned thirty in 2019. However, while social media sites such as Facebook, Twitter and LinkedIn have dominated

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Greenwood | Season 3, Episode 12 | Time to assess your business
December 20, 2019 by Allan Janssen

After the busy month of November, business goes back to normal in December. Now’s the time to reassess and plan for your future. Are you doing everything you’re capable of with your business? Does your business give you at least

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Greenwood: Create an “Achievement Checklist”
December 20, 2019 by Allan Janssen

After the busy month of November, business goes back to normal in December. Now’s the time to reassess and plan for your future. Are you doing everything you’re capable of with your business? Does your business give you at least

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Have you decked the halls? Show us your lights and tinsel!
December 17, 2019 by Allan Janssen

  ‘Tis the season to spruce up your waiting area with garlands and mistletoe. We’d like to see what you’ve done to create a festive atmosphere! It’s been nearly five years since we received pictures of a shop-made wreath that

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Winning websites reveal marketing tips for 2020
December 12, 2019 by Jacob Stoller

Repair shop websites are built on a variety of successful marketing strategies.

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Greenwood’s Garage: Gearing up for change
December 4, 2019 by Bob Greenwood

The coming realities of business are going to require some new strategies.

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November manufacturing up: IHS Markit
December 3, 2019 by Allan Janssen

IHS Markit is reporting that Canadian manufacturers signalled an improvement in their overall business conditions during November, which marked three months of sustained recovery. The IHS Markit Canada Manufacturing Purchasing Managers’ Index posted a score of 51.4 in November, up

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Pricing for Profit
November 29, 2019 by Bob Greenwood

Counsel your clients on the importance of setting their prices according to math, not emotion.

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Selling quality parts: It’s better for everyone
November 28, 2019 by Allan Janssen

There are plenty of reasons to choose quality. Explaining them to customers is worth your time and effort.

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New Greenwood video: What kind of customers do you want?
November 27, 2019 by Allan Janssen

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Greenwood | Season 3, Episode 11 | Choosing your clientele
November 27, 2019 by Allan Janssen

Are you attracting the wrong kind of customers? Price-focused shops attract price-focused clients. Service focused shops attract service-focused clients. Which clientele is right for your business? In the latest Greenwood’s Garage video, management consultant Bob Greenwood points out that it takes