Auto Service World

Topic
Business Management

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ASW Conversations: Bob Greenwood on counting billed hours… not cars
June 22, 2020 by Allan Janssen

Auto Service World · ASW 014 Bob Greenwood on counting billed hours, not cars   Management consultant Bob Greenwood has a lot to say about professional development in our industry, particularly when it comes to running efficient and profitable shops.

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Connecting with your customers
June 18, 2020 by Peter Bulmer

By Peter Bulmer Getting new customers into your shop is always a challenge. Even after spending the time to make sure that your prices are right, your service offering is balanced, your curb appeal is great, and your waiting area

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Updated survey reveals post-Covid shop challenges
June 18, 2020 by Allan Janssen

Management priorities at auto repair shops in the U.S. have changed dramatically since the coronavirus pandemic upended business in March. According to a new survey from IMR Inc., shop owners are now focused on keeping staff and customers safe. The

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Marketing primer: How to attract new customers
June 18, 2020 by Allan Janssen

All of your good qualities will go unnoticed until people are coming through the doors to check you out.

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COMMENTARY: Seeking Silver Linings
June 16, 2020 by Allan Janssen

We’ve seen how the coronavirus can divide us… can it also unite us?

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Getting Paid: How to collect without creating hard feelings
June 5, 2020 by Allan Janssen

Nine tips for collecting receivables without creating hard feelings.

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Test and charge: ramping up battery sales
June 4, 2020 by Allan Janssen

From navigation and entertainment devices to heaters, blowers, motors, lights and safety system, the additional draw of modern motoring can exceed 400 amps.

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Commentary: Training is no longer an option
June 2, 2020 by Auto Service World

Offering your employees training and career development is a cost of doing business in the modern world.

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Fountain Tire launches financing solution for customers
May 28, 2020 by Allan Janssen

Fountain Tire has launched an online financing solution that provides its Canadian customers with access to 0% interest financing plans. The move is part of Fountain Tire’s goal to provide flexible payment options, particularly during these challenging times. “At Fountain

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ASW Conversations: Sebastian Zelger on the value of transparency
May 25, 2020 by Allan Janssen

Auto Service World · 010 Sebastian Zelger on the value of transparency   Sebastian Zelger is the general manager for North America for the Germany-based oil and additives company Liqui Moly. For the last three years, he’s been based in

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VL Com releases update for AB Magic
May 22, 2020 by Allan Janssen

VL Communications has released a new update of its AB Magic software for auto repair shop management. The company says the new update – 2020.018 – is part of a mandate to constantly innovate and develop ever more effective tools

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ASW Conversations: John Fisher on adapting to working online
May 18, 2020 by Allan Janssen

Auto Service World · 009 John Fisher on adapting to working online   The bulk of John Fisher’s job used to be done on the road. Now the regional sales manager for UAP-NAPA spends most of his time on the