Auto Service World

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Business Management

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How to avoid scaring away apprentices
June 22, 2023 by Adam Malik

It has typically been the way of automotive repair shops to have apprentices ‘pay their dues’ before they get to do what they really want — work on cars. And then shop owners wonder why the apprentice left them —

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Why performance pay is better for your shop
June 20, 2023 by Adam Malik

A shop coach gave this example: You have two technicians in your shop. In an eight-hour day, one puts out six hours of work; the other does 10. They’re both paid the same. What do you think will eventually happen?

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From the Magazine: Selling parts in the time of inflation
June 14, 2023 by Kumar Saha

How can suppliers and distributors help shops struggling with rising part prices

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A fraud tale: Misdirection of parts
June 13, 2023 by Adam Malik

One type of fraud a shop can fall victim to is a misdirection of part sales. A red flag for any shop would be a discrepancy between what the shop thinks it’s making on parts and what is actually being

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Enhanced Media: A deeper dive into the Annual Jobber Survey, CARS, June 2023
June 12, 2023 by Auto Service World Staff

Thanks for tuning into the enhanced media segment from the May/June 2023 issue of CARS. Get ready to explore key takeaways from the 2023 Annual Jobber Survey results. Your host and managing editor Adam Malik dives into the top concerns

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How manufacturers are changing their operations
June 9, 2023 by Adam Malik

Fed up with constant geopolitical posturing and one-upmanship, manufacturers are finding new ways to avoid potential supply chain hold ups and challenges. One is to move away from large single factories to meet global needs to smaller ones plotted around

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From the Magazine: Ensuring sustainability in brake parts
June 9, 2023 by Adam Malik

Attention has turned to the role of friction components in sustainability and emissions. Here’s how manufacturers are responding.

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The problem of double standards in a shop
June 8, 2023 by Adam Malik

Having double standards among employees in your shop will eventually turn culture sour and you’ll watch your good people leave, warned a shop coach. Rick White, founder and president of 180Biz told attendees during the recent Midwest Auto Care Alliance’s

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Here’s what shop training will be at AAPEX
June 6, 2023 by Adam Malik

We’re less than five months away from the biggest North American gathering for the automotive aftermarket and a slew of training opportunities have been announced. Joe’s Garage will return to this year’s AAPEX show, featuring training for shop owners, service

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Check out the June 2023 issue of Jobber News
June 2, 2023 by Adam Malik

The May/June issue of Jobber News is here and it’s your chance to hear what your customers think.   View this post on Instagram   A post shared by Cars Magazine & Jobber News (@autoserviceworld) In this issue, we feature

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Analysis: The future of vehicle maintenance
May 31, 2023 by Hector West

A look ahead at the service industry in the age of electric and autonomous vehicles

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Cheapest or best value: What’s the difference?
May 30, 2023 by Adam Malik

When the customer who wants to haggle walks in the door, shops have a choice to make: Give in and devalue your offerings or stand firm on how you value your business