Auto Service World

Topic
Business Management

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Borrowing costs biggest challenge for businesses
October 25, 2023 by Adam Malik

More than half of small businesses are struggling with borrowing costs, causing the biggest difficulties in running their operations, according to the Canadian Federation of Independent Business (CFIB) Business Barometer. The historical average has been about 22 per cent of

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Key acquisitions considerations
October 24, 2023 by Adam Malik

Shop owners looking to grow need to do their homework. A pair of coaches offered some expertise on what to think about during the process at a recent training event. They need to figure out what kind of shop they

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Employer medical costs set to jump
October 20, 2023 by Adam Malik

Canadian employers can expect medical costs to increase 5 per cent next year, according to a new report, though the number is a slowdown from this year. Professional services firm Aon, which provides various kinds of insurance needs to businesses,

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Are you taking this big risk seriously?
October 19, 2023 by Adam Malik

Cybercrime in Canada is on a huge rise, threatening businesses of all sizes but small ones in particular. And if customers don’t see you taking the threat seriously enough, they will go elsewhere. A report from MasterCard found a 600

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Top lessons these execs have learned
October 18, 2023 by Adam Malik

Resiliency, a sense of purpose and the importance of people were three takeaways automotive aftermarket executives noted as lessons learned coming out of post-pandemic times. Speaking at this year’s MEMA Aftermarket Suppliers Vision Conference, three executives taking part in a

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Your tech made a serious mistake. What’s your reaction?
October 17, 2023 by Adam Malik

Your best technician forgot to put oil in a vehicle they were working on. That car’s engine blew just after it left the shop. How do you react? Rick White, founder and president of 180Biz, knows what he would want

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Analysis: Trust: A crucial piece in auto care
October 12, 2023 by Devin Partida

Consumers continue to distrust their auto care shops. How you can turn things around…

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Latest Jobber News tackles important subject
October 6, 2023 by Adam Malik

The September 2023 issue of Jobber News should have hit your mailbox. Here’s a recap of what’s inside… The cover feature explores mental health and the automotive aftermarket. It’s a topic that isn’t talked about enough but needs to be

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Try these conversation starters with customers
October 5, 2023 by Adam Malik

There’s the old adage that you never want to bring up politics or religion with customers. That extends to service advisors when trying to build relationships with clients. So what should you talk about? Coaches advised to look for any

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Still using cheques? Why you need to stop
October 3, 2023 by Adam Malik

Here are some tips when it comes to payment options to avoid potential instances of fraud and wasted money

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It’s 35 years for Advantage Parts Solutions
October 2, 2023 by Adam Malik

Advantage Parts Solutions marked 35 years in business. The company was founded in 1988 in British Columbia by Bob Kirstiuk and Tim Scharnberg, growing into a global organization, specializing in optimizing the OE parts supply chain. “Reflecting on our 35

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What roles will older techs play as new tech emerges?
September 28, 2023 by Adam Malik

The automotive aftermarket is really on two different doorsteps that are prepared to change the way this industry operates. On one hand, there’s the aging workforce that’s preparing to retire. On the other, a wave of technologically advanced vehicles are