Auto Service World

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Business Management

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ASW Conversation: Tim Cifelli on what shop owners are learning during Covid
August 13, 2020 by Allan Janssen

   Tim Cifelli, marketing director for Bolt On Technology, says modern marketing tools have opened up a world of new opportunities for aftermarket shops. And, ironically enough, the Covid-19 pandemic has helped prove how effective they can be. We

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Commentary: A new kind of TRUST
August 13, 2020 by Tracy Carnahan

The global pandemic has altered the expectations people have in their service providers.

Jobber_News   News Business ManagementCommentary

Commentary: Why YES works
August 6, 2020 by Allan Janssen

Giving in to your employees is not always easy… but it’s often the best strategy.

CARS_Magazine   Feature Business ManagementService Advisor and Selling

Marketing Primer: Connecting with your customer
August 5, 2020 by Peter Bulmer

By Peter Bulmer Getting new customers into your shop is always a challenge. Even after spending the time to make sure that your prices are right, your service offering is balanced, your curb appeal is great, and your waiting area

CARS_Magazine   Feature Business Management

Are you doing what the best shop owners are doing?
July 14, 2020 by Allan Janssen

  By Bob Greenwood, AMAM Do you sometimes worry about the financial stability of your business? You might have reason to if a significant number of your shop customers aren’t paying their statements in full each month, or are actually

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Are you doing what the best shop owners are doing?
July 14, 2020 by Bob Greenwood

  By Bob Greenwood, AMAM Do you sometimes worry about the financial stability of your business? You might have reason to if a significant number of your shop customers aren’t paying their statements in full each month, or are actually

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ASW Conversations: Jeremy O’Neal on the most important hour of the day
July 13, 2020 by Allan Janssen

Jeremy O’Neal gets to work early every day, to clear his head, get inspired, and get all his ducks in a row. The manager of Freedom Auto Repair in Hesperia, Calif., and president of automotive management training firm AdvisorFix, he

Jobber_News   Feature Business ManagementService Advisor and Selling

Taking charge of Battery Sales
July 7, 2020 by Allan Janssen

Modern car batteries have an increasingly complex job description. Once needed simply to provide power to crank the engine, they now need to provide power continuously to dozens if not hundreds of sources. From navigation and entertainment devices to heaters,

Auto Service World  Cars Magazine  Jobber News   News Business ManagementCovid-19Customer Relations

Social-distancing floor and window decals available for aftermarket
June 30, 2020 by Allan Janssen

Superior Signals, Inc. (SSI) has introduced a new line of social distancing decals. The series features a selection of five decals, encouraging safe social distancing and the wearing of appropriate safety gear. Extremely durable and highly visible, these decals can

Jobber_News   Feature Business ManagementJobbers & WDsVehicle Technology

What will your next fleet look like?
June 29, 2020 by Allan Janssen

By Anne Mellano Amazon recently announced the order of 100,000 electric vans to be delivered by 2030. For perspective, that’s more vehicles than FedEx currently uses worldwide. The fleet world is increasingly enamoured with electric vehicles, particularly business like the

Auto Service World  Cars Magazine  Jobber News   News Business ManagementJobbers & WDsLead StoryVehicle Technology

What will your next fleet look like?
June 29, 2020 by Anne Mellano

Will you have a fleet of electric vehicles some day? More to the point, will your fleet have the juice to deliver?

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ASW Conversations: Bob Greenwood on counting billed hours, not cars
June 25, 2020 by Allan Janssen

Auto Service World · ASW 014 Bob Greenwood on counting billed hours, not cars   Management consultant Bob Greenwood has a lot to say about professional development in our industry, particularly when it comes to running efficient and profitable shops.