More than half of small businesses are struggling with borrowing costs, causing the biggest difficulties in running their operations, according to the Canadian Federation of Independent Business (CFIB) Business Barometer. The historical average has been about 22 per cent of…
Shop owners looking to grow need to do their homework. A pair of coaches offered some expertise on what to think about during the process at a recent training event. They need to figure out what kind of shop they…
Canadian employers can expect medical costs to increase 5 per cent next year, according to a new report, though the number is a slowdown from this year. Professional services firm Aon, which provides various kinds of insurance needs to businesses,…
Cybercrime in Canada is on a huge rise, threatening businesses of all sizes but small ones in particular. And if customers don’t see you taking the threat seriously enough, they will go elsewhere. A report from MasterCard found a 600…
Resiliency, a sense of purpose and the importance of people were three takeaways automotive aftermarket executives noted as lessons learned coming out of post-pandemic times. Speaking at this year’s MEMA Aftermarket Suppliers Vision Conference, three executives taking part in a…
Your best technician forgot to put oil in a vehicle they were working on. That car’s engine blew just after it left the shop. How do you react? Rick White, founder and president of 180Biz, knows what he would want…
Consumers continue to distrust their auto care shops. How you can turn things around…
The September 2023 issue of Jobber News should have hit your mailbox. Here’s a recap of what’s inside… The cover feature explores mental health and the automotive aftermarket. It’s a topic that isn’t talked about enough but needs to be…
There’s the old adage that you never want to bring up politics or religion with customers. That extends to service advisors when trying to build relationships with clients. So what should you talk about? Coaches advised to look for any…
Here are some tips when it comes to payment options to avoid potential instances of fraud and wasted money
Advantage Parts Solutions marked 35 years in business. The company was founded in 1988 in British Columbia by Bob Kirstiuk and Tim Scharnberg, growing into a global organization, specializing in optimizing the OE parts supply chain. “Reflecting on our 35…
The automotive aftermarket is really on two different doorsteps that are prepared to change the way this industry operates. On one hand, there’s the aging workforce that’s preparing to retire. On the other, a wave of technologically advanced vehicles are…