Topic
Auto Repair & Service

       News Auto Repair & ServiceCustomer RelationsEye SpyNews Oddities

New EYE SPY Video: Things that go BOOM!
August 15, 2019 by Allan Janssen

With so much tension in the modern automotive engine, it’s not surprising that technicians sometimes encounter the evidence of an explosive calamity under the hood.

       News Auto Repair & ServiceOE newsVehicle Technology

Chevron Knowledge Centre: How robotics could help techs
August 14, 2019 by Allan Janssen

Robotics is traditionally viewed as a technology that replaces human workers. Current use cases, however, reflect a very different approach.

   Feature Auto Repair & ServiceOE newsVehicle Technology

Robotics likely to assist but not replace technicians
August 14, 2019 by Allan Janssen

In the fifth in a series of seven articles sponsored by Chevron, reporter Jacob Stoller looks at how technicians of the future might benefit from wearable tech and robotics geared toward ergonomics and safety. By Jacob Stoller Robots have stoked…

       News Auto Repair & ServiceBusiness ManagementMarket Research & StatisticsNews Oddities

BY THE NUMBERS: Some facts about texting
August 13, 2019 by Allan Janssen

  3 minutes More than 90 percent of the time, texts are read within the first three minutes after receipt. Zipwhip, 2019 State of Texting Report   60% By far the most common business use of texting is to schedule…

       Video Auto Repair & ServiceEye SpyNews Oddities

BOOM! New EyeSpy video examines explosive situations
August 13, 2019 by Allan Janssen

Explosions are the inevitable result of heat, pressure, and pent-up energy. And with so much of those ingredients in the modern automotive engine, it’s not surprising that technicians sometimes encounter the evidence of an explosive calamity under the hood. Check…

       News Auto Repair & ServiceBusiness launch

New service provides customers alternative way to source tires
August 13, 2019 by Allan Janssen

A new service, which bills itself as “the modern approach to car maintenance,” now offers customers an easy way to source tires for their vehicles. A Toronto-based company called BUKL has partnered with Bridgestone to give motorists a wide selection…

       News Auto Repair & ServiceNew ProductsSupplier News & Announcements

VDO Redi-Sensor eliminates need to mail in warranty registrations
August 9, 2019 by Renee Montague

A new warranty registration website launched by Continental Commercial Vehicles and Aftermarket allows shops to register customer information making the warrantee process easier. “We created the VDO Redi-Sensor warranty website to give technicians a faster and easier way to register…

       News Auto Repair & ServiceEvent NewsIndustry TrendsSupplier News & AnnouncementsVehicle Technology

AAPEX learning sessions to address top industry trends
August 8, 2019 by Renee Montague

More than 48,000 buyers and 162,000 aftermarket professionals from 126 countries are expected to attend AAPEX 2019 in Las Vegas on November 5-7. AAPEX 2019 will feature the popular New Product and New Packaging Showcases as well as the Technology…

       News Auto Repair & ServiceCharity & FundraisingSupplier News & Announcements

Mr. Lube partners with Boys and Girls Clubs of Canada
August 7, 2019 by Renee Montague

During the month of August, Mr. Lube locations across the country will raise funds for Boys and Girls Clubs of Canada with their Kids Drive Program. “We are excited to launch the August Kids Drive to kick off our new…

       News Association NewsAuto Repair & ServiceBusiness ManagementContests and Sweepstakes

ASA looking for pictures of ‘Best Bay Area’
August 5, 2019 by Allan Janssen

Do you have an outstanding “bay area” in your shop? The Automotive Service Association (ASA) has launched a new contest, calling for pictures of the cleanest, brightest, most streamlined bays in North America. You can submit your entry HERE. It…

       News Auto Repair & ServiceBusiness Management

How collaboration will transform your business
August 2, 2019 by Allan Janssen

Internal collaboration can really set your team up for success… but working in concert with your staff takes mutual trust, and commitment to achieving lofty goals.

   Feature Auto Repair & ServiceBusiness Management

Technician Shortage: There is no “master key”
August 2, 2019 by Allan Janssen

By Allan Janssen The Automotive Service Association held a ‘Talent Recruitment & Retention’ Panel Discussion at its annual meeting at the end of April in Dallas. I must admit that I was hit by a wave of skepticism when it…